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This is not a course you complete. It's a practice you begin. The skill of hearing what your market needs before they have words for it.

AI Research Leader •Ex-Meta, Uber, Apple

Uber

Apple

Google

Canvas8

Abi Awomosu

AI Research Leader • Ex-Uber, Meta •  Bestselling Author of 'How Not to Use AI'

Cohort 7

Cohort 8

Most practitioners don't struggle with access to data. They struggle with knowing what matters — and AI made it worse, not better.Most AI research courses teach extraction: summarize quicker, automate the asking, replacing the human with the synthetic.The Billion Person Focus Group® does the opposite. You use AI as a listening partner to access patterns from places where people actually gather and speak unfiltered— forums, communities, support tickets, sales calls, product data.Triangulate across sources. Bring receipts. Then hand off what you find to surveys, interviews, or experiments.Discovery first. Validation second.This isn't "move fast and break things." It's see first—act once.In two days, you’ll apply this to a real high-stakes decision and leave with:<ul><li>Visual market landscape maps</li><li>3–5 decision-ready hypotheses</li><li>A ready-to-run Listening OS — agents, workflows, cookbooks — customized to your market</li><li>A validation plan you can execute Monday</li></ul>And you keep everything — for the next launch, the next client, the next pivot. Stop renting insights. Start owning the capability.

See what your market really needs — before it's obvious or too late.

See your market as it actually exists— not how dashboards flatten it

Identify emerging market trends before they become mainstream.

Hear what your market needs before they have words for it

Assemble AI advisors that shape decisions  — not yes-machines who confirm

Move at AI speed and still trust what comes back

Stop renting insights or more AI tools — develop internal intelligence you keep

The course is taught primarily using Claude, but the methodology works across platforms. No technical skills required.

Familiarity with AI tools — you've used ChatGPT, Gemini, Claude or similar. 

Researchers &amp; Insights Professionals. AI tools summarise fast but insights got thinner. You used to find the unexpected. This brings it back

Strategists, Marketers &amp; Consultants. You're paid to see what's next but AI gives you what's already obvious. This is how you see first.

Founders, Product Leaders &amp; Builders. You build for people but somewhere you stopped hearing their needs. This is the direct line back.

Cut analysis time in half and uncover more powerful insights—without sacrificing quality or trust in your work.

Ex-Head of UXR, Spotify Business/SYB

Caitlin Sullivan

Ex-Head of User Research, Spotify Business. 2000+ Hours Testing AI for Research.

Cohort 6

‼️ Revamped 2026 Curriculum + format. Price will go up after March 1st 2026. Includes content updates from 2 future cohorts! Is this you? You’re sitting in front of a mountain of raw feedback—interview transcripts, survey results, and customer messages from multiple sources. Your brain is fried from collecting it all, but the real challenge hasn’t even started yet: turning that pile into clear, actionable insights. Stakeholders are emailing:👋 “Where’s the analysis?”👋 “When can we share this with the team?”👋 "We need to decide about [product change] NOW." -You've been trying to use AI to speed things up, but it gave you results that didn’t feel reliable.- Vague themes, out-of-context quotes, or flat-out fake "user insights."- You have a constant fear that it missed something critical that *you* would have found.- And after all the time spent, you decide to re-do the analysis manually anyway.-I’ve been there, too. 🙋‍♀️If you’ve felt stuck in endless ChatGPT loops, redoing AI’s work, or wondering if there’s a better way—this is for you.With the right knowledge and systems, AI stops being such a gamble and becomes an ally you can trust for faster - and more complete analysis.

2026: AI isn't optional. It's a core tool - and most people haven't mastered it.

Learn AI Analysis Systems That Deliver 2-10x Faster

Gain Speed Without Sacrificing Quality

Develop a Partner for Reducing Risk

Uncover Hidden Opportunities + POVs

Run Efficient Tool Experiments

Get Confident About AI Decisions 

You’re expected to deliver actionable insights for product decisions fast, even when research isn't even your "main" job.

You're a Designer, Researcher or Product person spending hours digging through customer input, searching for insights that matter.

You’ve tried AI tools, but the results feel “meh.” Instead of saving time, they create more work -- and you're back to doing it yourself.

Gain hands-on mastery of AI research tools and frameworks to deliver trusted insights faster while maintaining the rigor that matters.

Schedules alternate by cohort to support multiple time zones. This cohort meets in the afternoon (ET).


March 2026

AI Research Expert | Johns Hopkins PhD

Capital One

Bloomberg

Pinterest

John Whalen, PhD

AI for UX Expert | Fortune 500 clientele | CEO, author & speaker

November 2025

Schedules alternate by cohort to support multiple time zones. This cohort meets in the evening (ET).

April 2026

<pre><code class="language-markdown">If you're anxious that AI might make your skills obsolete, you're not alone. Customer research is changing fast—and whether you're a seasoned researcher or a designer or PM now expected to gather insights, you need to create results you can trust in an AI-powered world.

Here's the challenge: AI tools promise speed and scale, but can you trust the output? How do you maintain quality while leveraging AI's power?

The gap is widening. Some teams spend weeks gathering insights manually while AI-confident practitioners deliver trustworthy results in days at 10x scale. The difference isn't just speed—it's who gets invited to strategic conversations, who leads high-impact projects, and who shapes decisions with confidence.

This course gives you frameworks to evaluate quality and trust. You'll access enterprise-grade tools, learn from founders building these platforms, and develop critical judgment to distinguish reliable insights from AI noise.

You'll try tools yourself and form your own conclusions. No hype. Just practical expertise from someone who's tested hundreds of tools and knows what delivers trustworthy insights.</code></pre>

Create Customer Insights with AI You Can Actually Trust

Conduct AI-moderated customer interviews confidently

Extract insights from 50+ interviews using AI-powered analysis tools

Develop frameworks to assess new AI tools and know when they actually work

Use synthetic users for rapid testing and validation of ideas before launch

Guide your team or organization in adopting AI research tools and best practices

Connect with practitioners navigating AI research together and sharing insights

You've worked with customer insights in some capacity—whether you've conducted research yourself, collaborated with researchers on your team

Experience with customer research or user feedback

This is a practical course with weekly exercises using AI platforms. You'll need time to experiment and apply what you learn.

Willingness to try new tools hands-on

We use tools and prompting techniques that don't require any coding knowledge. If you can write clear instructions, you're ready.

No technical background required

Researchers seeking to deliver insights faster at scale using AI—while maintaining the quality and rigor that makes their work trustworthy.

PMs and research leaders balancing the need for rapid customer insights with concerns about maintaining quality, rigor, and team standards.

Designers seeking practical AI tools to understand users, test concepts, and make evidence-based design decisions with confidence and speed.

This course teaches you how to adapt your UX research and design practices to deliver AI-based functionality.


World-renowned Leader in UX and Design

Center Centre – UIE

Jared Spool

Guides UX professionals on delivering well-designed products and services.


Cohort 9

Ensure that every new AI capability your organization delivers improves the lives of your users and customers. AI is changing everything, and it’s currently impossible to imagine a world without it. The romantic viewpoint speaks to all the new things we’ll do with it — how it’ll make all our lives so much better.Yet you'll need to invest significant effort to realize the full potential of your AI functionality. UX and Design can (and should) play a substantial strategic role in how AI is infused into your organization’s products and services.How do you ensure that every new AI capability your organization delivers improves the lives of our users and customers?You can’t let AI be something that just happens to your products. You must intentionally design your AI capabilities to respect AI’s limitations while delivering exceptional experiences to the people you design for.

UX & Design for Today's AI Functionality

Section 1: Delivering Strategic UX & Design into the AI World (Lecture: 2 hours)

Section 2: Bringing AI Value through Intelligent UX & Design (Lecture: 1 hour)

Section 3: The Strategic UX & Design Process in an AI World (Lecture: 3 hours)

Learn how to adapt UX and design practices to deliver AI-based functionality.

For UX professionals seeking a user-centered approach to implementing AI.

Experienced Product and UX leaders who are now building and designing AI capabilities into their products and services.

Senior UX and Individual Contributors who want to take a leadership role in their org to ensure that UX is given attention with AI efforts.

Professionals ready to drive strategic thinking throughout their org on how to implement and deliver innovative, high-quality AI-infused UX.

Learn to build AI agents and workflows—developing judgment for what works, what doesn't, and how to adapt as capabilities evolve.

Schedules alternate by cohort to support multiple time zones. This cohort meets evenings (ET).


PayPal

John Whalen

Schedules alternate by cohort to support multiple time zones. This cohort meets in the evening (ET).


February 2026

Schedules alternate by cohort to support multiple time zones. This cohort meets afternoons (ET).

You've heard about AI agents. Synthetic users. Deep thinking models that can work autonomously for hours. They sound powerful – but what do you actually do with them?These new capabilities – agentic AI that runs complex multi-step processes, synthetic users that scale research impossibly fast, systems that think deeply while you're offline – unlock something fundamentally different. Not faster prompting. True research partners that follow your direction, think through problems, and execute sophisticated workflows without you at the keyboard.This course teaches you to harness these frontier capabilities. You'll create agentic workflows that execute multi-step research processes independently. You'll deploy synthetic users informed by real research data and learn when they're valid versus when human participants are essential. You'll build systems that think for considerable time, following the exact research patterns and rigor you define.Using accessible tools like n8n and Claude Code, you'll move from prompting to orchestrating. No coding background required – but you will learn to work with an IDE, terminal, and automation platforms that unlock AI's full research potential.

Move Beyond Prompting. Harness the Full Power of Agentic AI for Research.

Build AI Agents for Your Research Workflow

Create and Deploy Synthetic Users

Build Custom Agents and Multi-Agent Systems

Overcome the Technical Barrier

Orchestrate End-to-End Research Pipelines

Lead Advanced AI Research Initiatives

While not strictly required, Course 1 provides a strong foundation. You should be experienced with prompting AI and evaluating AI outputs.

Recommended: Completion of "AI for Customer Research"

Some agentic capabilities need Claude Code or Codex ($20/month). We'll guide you through setup.

Required: Claude Pro or ChatGPT Plus subscription

You'll work with an IDE, terminal, and automation platforms. We provide onboarding for non-technical researchers. New to me too! --John

Willingness to learn new technical interfaces

Alumni from "AI for Customer Research" ready to build autonomous agents, synthetic users, and workflows that work independently.<pre><code class="language-markdown"></code></pre>

Experienced researchers wanting to explore frontier capabilities—building agents, deploying synthetic users, and pushing beyond limits.

Product managers and designers ready to harness agentic AI for research—no coding background required, just curiosity to learn.

Fresh ways of working, fresh conversations to have with teams, and using AI in accurate, helpful ways.

The Mary Poppins of CX/UX ☂️

The Stepstone Group

Macy's

Arizona State University

Debbie Levitt, MBA, CPIC, ACC

Product, Service, & Experience Strategist, Researcher, Service Designer

AI & Research - Cohort 01

It’s not product-shareholder fit, product-executive fit, product-lowest-budget-fit, or product-deadline fit. It’s also not product-market-good-enough or product-market-we’ll-fix-it-later. In decades of consulting and strategy work, leaders and execs have never asked me to help them fail more or fail faster. They want me to find and solve problems, identify and mitigate risk, make teams more efficient, and make products and services more successful.We waste time and money trying to solve problems we don't understand for target markets we don't understand.Light on slides, heavy on action! 18 hours of live instruction + 4 hours of live Q&amp;A/AMA. Can't make it live or would rather watch videos? All live lessons will be recorded and made available to cohort members.Continued support in our free Discord community.<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1MeLgmpVvu8xacYDkMiYzMLXAKDws0aNuoux0zPCg1Cc/edit?usp=sharing">View the detailed syllabus/course plan (Google Doc).</a>Great for tech and corporate workers and leaders, startup founders, and freelancers. Definitely for Researchers wanting to add AI thoughtfully to their process.Join this course's next free <a target="_blank" rel="noopener noreferrer nofollow" href="https://atomicpmf.com/lightning">Lightning Lesson</a>!

Practical techniques to improve work quality, efficiency, and strategy.

PMF exists on three levels. You're probably losing customers at the micro level.

Atomic PMF model and process are flexible frameworks that fits every project.

Whether work is done by humans, AI, or both, we have to satisfy customers.

Use AI as a critical thinking partner in the Atomic PMF process.

The course welcomes everybody at every level. New to tech work, a new startup founder, or been doing this for decades? You belong here.

None! No gatekeeping. 😊

You're under pressure to use AI but have no idea where it helps vs. where it sucks. You want to learn practical techniques, not theory.

You're tired of high failure rates and vibe producting. Learn why products fail and how to find (and keep) product-market fit.

You're a PM, Founder, Researcher, Designer, or Strategist drowning in guesses and assumptions. Put "strategy" back in "product strategy."

AI Fundamentals

Apply AI in your role

Career Development

AI Fundamentals

Career development

Craft

AI Fundamentals

Career development

Craft

AI Fundamentals

Career development

Craft

AI Fundamentals

Craft

AI Fundamentals

Leadership fundamentals

AI Fundamentals

Leadership fundamentals

By Role

User Research with AI

Cohort-based courses

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