Cohort-based courses
Guided programs to get real results.
JTBD Customer Discovery Interviews
4.7
·5 weeks·Aug 4 – Sep 10
JOHN GUSIFFManaging Partner, Customer Centric LLC
Choosing the Right JTBD Framework for Growth, Product, and Experience
4.9
·2 weeks·Jul 7 – Jul 21
JOHN GUSIFFManaging Partner - Customer Centric LLC
Build With Conviction: Run a Customer Discovery sprint with Claude
4.8
·2 weeks·Jul 7 – Jul 21
Moiz KapadiaFractional CPO | x-Oracle, Autodesk
AI for Customer Research: Deliver Trusted Insights at Scale
4.6
·3 weeks·Jul 28 – Aug 18John Whalen, PhDAI Research Expert | Johns Hopkins PhD
Quantitative JTBD Methods for Smarter Product & Experience Decisions
3 weeks·Aug 4 – Aug 27

JOHN GUSIFF Managing Partner - Customer Centric LLC
DOMINIC RICCHETTI Insights Architect, Consultant CX/UX/MR
UX & Design for Today's AI Functionality
4.1
·2 weeks·Jul 10 – Jul 24
Jared SpoolWorld-renowned Leader in UX and Design
Service Design Intensive & Certification- Design for End-to-End Services
4.7
·4 weeks·Jul 8 – Aug 5
Frank Spillers25-year UX and Service Design Leader
Claude Code for Customer Insights
4.7
·2 weeks·Aug 31 – Sep 11
Caitlin SullivanTraining teams at YouTube, Canva, Maze +
Journey Mapping- Deep Dive Lab
NEW·7 weeks·Jul 14 – Sep 1
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Frank Spillers25-year UX and Service Design Leader
Agentic AI for Research: Build Custom Workflows & Synthetic Users
4.8
·4 weeks·Jul 30 – Aug 27
John WhalenAI Research Expert | Johns Hopkins PhD
1-day workshops
Short, focused sessions to build specific skills.
Build to Elicit: AI Rapid Prototyping as a Discovery Skill
NEW·3 hours·Aug 11

Angela WickModernizing Business Analysis
JTBD Switch Interviews: Discovering Why Customers Actually Buy
NEW·3 hours·Jul 8

John GusiffManaging Partner - Customer Centric LLC
How to talk to Users: A hands-on workshop for founders and product teams
NEW·2 hours·Aug 4

Beth Lingard Product strategist, advisor, UXR expert
Free Lightning Lessons
Interactive sessions to explore new topics.
Stop Letting Your LLM "Find the Issues" In Your Data
·Jun 24·45 minutes231 StudentsLive
Shreya Shankar and Hamel HusainUse Claude to run a Customer Discovery Sprint
·Jun 26·60 minutes44 StudentsLive
Moiz KapadiaValidate Your Idea with Data Before You Build
·Jun 25·45 minutes221 StudentsLive
Elena AvramenkoSynthetic Users for Product Discovery: What People Miss
·30 minutes7,288 StudentsWatch
Caitlin SullivanClaude Code for User Insights: What Agents Can Do
·30 minutes965 StudentsWatch
Caitlin SullivanProgress or Process? Two Lenses for Jobs to be Done
·60 minutes121 StudentsWatch
John Gusiff and Dominic RicchettiMap a User Journey in One AI Session
·Jul 15·30 minutes9 StudentsLive
Aki Wijesundara and Manu JayawardanaCreate AI Personas and Focus Groups that Drive Revenue
·45 minutes1,750 StudentsWatch
Abi AwomosuRapid Product Discovery with AI-Powered Interviews
·30 minutes1,727 StudentsWatch
John Whalen, PhDBeyond Prompting: Agentic AI for Customer Research
·30 minutes648 StudentsWatch
John Whalen, PhDDrive Customer Discovery with Strategic UX Research
·45 minutes409 StudentsWatch
Christine Perfetti and Jared M. SpoolBuild Research That Actually Lands (with Claude Artifacts)
·45 minutes361 StudentsWatch
Abi AwomosuFrom insights to action: drive impact as a UX researcher
·30 minutes967 StudentsWatch
Ruby PryorHands on with Synthetic Users: Customer Research's Future
·30 minutes195 StudentsWatch
John Whalen, PhDCustomer Discovery with an Interrogator’s Edge
·45 minutes127 StudentsWatch
John GusiffJourney Mapping as a Strategic Superpower
·Jul 7·30 minutes2 StudentsLive
Frank SpillersThe AI Research Toolkit You Need in 2026
·30 minutes1,526 StudentsWatch
John Whalen, PhDSave time and money by avoiding common research mistakes
·30 minutes871 StudentsWatch
Laura KleinAI-Powered User Research for Product Managers
·30 minutes717 StudentsWatch
Ana GubinBuild Your Own AI-Powered Reddit Intelligence Tool [Updated]
·45 minutes685 StudentsWatch
Britney MullerRun AI Interviews That Reveal What Customers Really Want
·45 minutes454 StudentsWatch
Abi Awomosu and Eric LiHands on with Synthetic Users: Customer Research's Future
·30 minutes413 StudentsWatch
John Whalen, PhDCreating AI-Powered Customer Personas and Focus Groups
·45 minutes394 StudentsWatch
Abi AwomosuWhat AI Sees in Your Customer Reviews (That You're Missing)
·45 minutes220 StudentsWatch
Abi AwomosuGet Answers In Hours With AI-Powered Customer Interviews
·30 minutes194 StudentsWatch
John Whalen, PhDAn Introduction to Advanced Quantitative JTBD Research
·45 minutes151 StudentsWatch
John Gusiff and Dominic RicchettiThe AI Research Toolkit You Need in 2026
·30 minutes107 StudentsWatch
John Whalen, PhDSynthetic Users & Experts: Your 2026 Research Edge
·30 minutes59 StudentsWatch
John Whalen, PhDHow to Spot Non-obvious Insights
·60 minutes52 StudentsWatch
Saurabh GuptaHow to create and use Synthetic Users in discovery
·45 minutes34 StudentsWatch
Valerio ZaniniAI-Powered Product Research
·30 minutes1,539 StudentsWatch
Nick BabichSpeed Up Concept Testing: Fast, Smart AI Analysis for PMs
·30 minutes1,273 StudentsWatch
John Whalen, PhDThe Art of Unbiased User Interviews
·30 minutes1,171 StudentsWatch
Elizabeth Creighton, PhDBuild Your Own AI-Powered Reddit Intelligence Tool
·45 minutes900 StudentsWatch
Britney MullerThe Four Essential AI Skills for Customer Research in 2025
·30 minutes621 StudentsWatch
John Whalen, PhDDemo: Analyzing Customer Interviews in Minutes with AI
·30 minutes540 StudentsWatch
John Whalen, PhDBetter Data, Faster: Transform Your Customer Surveys
·30 minutes539 StudentsWatch
Elizabeth Creighton, PhDBeyond Prompting: Agentic AI for Customer Research
·30 minutes464 StudentsWatch
John Whalen, PhDCustomer interviews that work and why
·30 minutes456 StudentsWatch
Pete MauroDemo: Analyzing Customer Interviews in Minutes with AI
·30 minutes434 StudentsWatch
John WhalenWhat Stakeholders Really Want (And How to Find Out)
·30 minutes426 StudentsWatch
Amanda Gelb and Anna AvrekhBuild AI-Powered Customer Segments (That Scale)
·30 minutes408 StudentsWatch
Shaw TalebiDemo: Analyzing Customer Interviews in Minutes with AI
·30 minutes404 StudentsWatch
Adrien Wald and John Whalen, PhDThe Four Essential AI Skills for Customer Research in 2025
·30 minutes376 StudentsWatch
John Whalen, PhDRapid Product Discovery with AI-Powered Interviews
·30 minutes373 StudentsWatch
John Whalen, PhDSynthetic Users & Experts: Your 2026 Research Edge
·30 minutes371 StudentsWatch
John Whalen, PhDDemo: Analyzing Customer Interviews in Minutes with AI
·30 minutes352 StudentsWatch
John Whalen, PhDLive Demo: Master LLM Prompting for Customer Research
·30 minutes351 StudentsWatch
John Whalen, PhDFrom insights to action: drive impact as a UX researcher
·30 minutes343 StudentsWatch
Ruby PryorUncover Hidden Growth Signals in App Reviews with AI
·30 minutes327 StudentsWatch
Mustafa KapadiaHands on with Synthetic Users: Customer Research's Future
·30 minutes324 StudentsWatch
John Whalen, PhDMaster AI Prompting for Customer Research
·30 minutes321 StudentsWatch
John Whalen, PhDSynthesize User Feedback With AI
·30 minutes320 StudentsWatch
Mustafa KapadiaDemo: Test Product Ideas Instantly with Synthetic Users
·30 minutes305 StudentsWatch
John Whalen, PhDThe Four Essential AI Skills for Customer Research in 2025
·30 minutes287 StudentsWatch
John Whalen, PhDNext Gen PMs: Analyzing User Feedback with AI
·30 minutes267 StudentsWatch
Mustafa KapadiaHands on with Synthetic Users: Customer Research's Future
·30 minutes245 StudentsWatch
John Whalen, PhDHow to Use Synthetic Users in Research and Design
·30 minutes235 StudentsWatch
John Whalen, PhDEssential AI Skills for Customer Research in 2025
·30 minutes235 StudentsWatch
John Whalen, PhDThe AI Research Toolkit You Need in 2026
·30 minutes235 StudentsWatch
John Whalen, PhDNeed a Research Expert? When to Go Pro and When to DIY
·60 minutes230 StudentsWatch
Carol Rossi, Jenny Wanger, and Lija HoganHow to Cultivate Empathy at Scale
·30 minutes197 StudentsWatch
Meghan WenzelLearn Healthcare UX - Lightning Lesson
·30 minutes193 StudentsWatch
Eric ShumakeHands on with Synthetic Users: Customer Research's Future
·30 minutes181 StudentsWatch
John Whalen, PhDHow to Leverage AI Moderation & Analysis for Interviews
·30 minutes179 StudentsWatch
John Whalen, PhDSpeedy recruiting for customer research
·30 minutes179 StudentsWatch
Elizabeth Creighton, PhDGet Answers In Hours With AI-Powered Customer Interviews
·30 minutes175 StudentsWatch
John Whalen, PhDResearch Audiences Who Ignore Surveys (with AI)
·45 minutes139 StudentsWatch
Abi AwomosuBeyond Prompting: Agentic AI for Customer Research
·30 minutes138 StudentsWatch
John Whalen, PhDBeyond Prompting: Agentic AI for Customer Research
·30 minutes114 StudentsWatch
John Whalen, PhDLive Demo: Master LLM Prompting for Customer Research
·30 minutes92 StudentsWatch
John Whalen, PhDAI and Excellent Research for Conversion, Retention, & PMF
·60 minutes88 StudentsWatch
Debbie LevittHow to Use an AI Interviewer to Conduct Market Research
·30 minutes88 StudentsWatch
Dino Myers-Lamptey and Lee HenshawHands on with Synthetic Users: Customer Research's Future
·30 minutes87 StudentsWatch
John Whalen, PhDLive Demo: Master LLM Prompting for Customer Research
·30 minutes87 StudentsWatch
John Whalen, PhDDe-Risk Your Launch with AI Powered Customer Discovery
·60 minutes74 StudentsWatch
Moiz KapadiaGet Answers In Hours With AI-Powered Customer Interviews
·30 minutes74 StudentsWatch
John Whalen, PhDLeverage User Journeys to Identify Content Needs and Gaps
·30 minutes72 StudentsWatch
Theresa PutkeyHow to Create Content-Informed Personas for Better UX
·30 minutes60 StudentsWatch
Theresa PutkeyHow to Turn AI Prototypes into Validated Products
·30 minutes59 StudentsWatchMarc KrejciHow to create and use Synthetic Users in discovery
·45 minutes46 StudentsWatch
Valerio ZaniniYour Customers Are Lying To You (and PMs don't know it)
·60 minutes40 StudentsWatch
Moiz KapadiaAI-Native PMs: Product-Market-Fit in 2026
·30 minutes38 StudentsWatch
Jiri KobelkaHow to create and use Synthetic Users in discovery
·45 minutes37 StudentsWatch
Valerio ZaniniHow to create and use Synthetic Users in discovery
·30 minutes32 StudentsWatch
Valerio ZaniniHow to create and use Synthetic Users in discovery
·30 minutes6 StudentsWatch
Valerio ZaniniCustomer Discovery Office Hours: Ask Me Anything
·30 minutes6 StudentsWatch
Moiz KapadiaHow to create and use Synthetic Users in discovery
·30 minutes5 StudentsWatch
Valerio ZaniniProduct Management Fundamentals
·3 lessons1 StudentWatch
Caitlin Sullivan