When leadership views AI through standard workflow analysis, they only see mechanical process steps. They assume replacing staff with AI reduces overhead, but in reality, it liquidates the implicit human expertise, judgment, and domain context that make an organization successful. Worse, when every competitor adopts the same AI models for the same incremental efficiencies, it creates a race to the bottom that commoditizes your core offerings.
This course offers a strategic alternative: Cognitive Task Analysis (CTA). Derived from high-stakes human factors engineering, CTA makes invisible cognitive work visible, quantifies human pattern matching, and establishes where AI should absorb operational friction so human talent can focus on high-margin, value-compounding initiatives.
Instead of defending against headcount cuts, you will learn to map out a clear, high-ROI augmentation roadmap for 2027 that protects core human expertise, mitigates implementation risks, and proves to leadership how retaining and multiplying staff impact drives top-line growth.
Shift from cost-cutting process automation to high-ROI AI-human augmentation by uncovering hidden cognitive capacity, mitigating enterprise
Deconstruct complex workflows into automated, augmented, and protected human domains
Make invisible decision-making, implicit expertise, and pattern matching visible
Audit departmental roles to establish a Capacity Inventory Matrix of reclaimed weekly hours
Apply the Cynefin Framework to assign tasks to proper decision and automation boundaries
Use Root-Cause Fishbone mapping to prevent hallucination, context collapse, and quality decay
Convert operational bottlenecks directly into green, high-impact AI Augmentation Levers
Define the Line of Visibility between frontstage human touchpoints and backstage AI engines
Protect critical human moments where customer empathy, ethics, and trust drive competitive advantage
Design backstage AI co-pilot orchestration to eliminate administrative drag for frontline teams
Avoid the commoditization trap of relying on off-the-shelf AI models for basic output gains
Apply high-velocity ideation methods like Mashups, SCAMPER, and Brainwriting to expand offerings
Reallocate reclaimed capacity toward category-defining, empathy-driven product and service growth
Conduct Black Hat critical risk audits to address security, legal, and C-suite objections
Model financial ROI by pairing top-line revenue expansion with reclaimed capacity metrics
Formulate defensible business cases that justify retaining staff to multiply organizational impact
Author an Amazon-style Working Backwards PR/FAQ to define the future state clearly
Sketch low-fidelity pretotypes of the augmented interface and co-pilot workflow
Build a 6-Week Execution Roadmap to launch pilots and establish a quarterly augmentation cadence

I help organizations design and develop AI products that deliver business value.
Product and business leaders who need to capture AI operational efficiencies without losing key talent or core organizational expertise.
AI strategists and innovation leads looking for rigorous, risk-adjusted frameworks to prove AI can drive top-line growth.
Practitioners who want to give leadership a value-compounding AI roadmap that fully leverages human strengths and expands capacity.

Live sessions
Learn directly from Paul Bryan in a real-time, interactive format.
Supplemental Video Instruction
Explaining methodologies to participants who can't attend live
Maven Guarantee
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4 live sessions • 20 lessons • 2 projects
Sep
29
Oct
6

Live sessions
1-2 hrs / week
The live sessions will include instructional material that sets us up for discussions and projects.
Tue, Sep 29
4:00 PM—6:00 PM (UTC)
Tue, Oct 6
4:00 PM—6:00 PM (UTC)
Tue, Oct 13
4:00 PM—6:00 PM (UTC)
Tue, Oct 20
4:00 PM—6:00 PM (UTC)
Projects
2 hrs / week
You can complete all project work during the live sessions without doing additional work outside of class. However, your results will be stronger if you spend some time between sessions reviewing your organization’s workflows and gathering the relevant data needed to inform your project decisions.
Async content
2 hrs / week
Wow, what an incredible experience! I really appreciate this important initiative-it's definitely a game changer for my career!

Ralph B.
I think the most useful thing today is the practical templates and frameworks that I can just steal and copy and use for my work. That is really useful!

Lena F.
Colleagues are asking, what course am I raving about: where should I direct them to learn about this course, for when it's available in the future?

Kimberly D.
Well done, thank you for organizing it. Great variety of content and lots of useful information.

Joyti K.
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