Creating an AI-Human Augmentation Strategy

Paul Bryan

Workshop Lead: Netflix, Google, LinkedIn

Convince leadership to retain staff and multiply their impact in 2027

When leadership views AI through standard workflow analysis, they only see mechanical process steps. They assume replacing staff with AI reduces overhead, but in reality, it liquidates the implicit human expertise, judgment, and domain context that make an organization successful. Worse, when every competitor adopts the same AI models for the same incremental efficiencies, it creates a race to the bottom that commoditizes your core offerings.

This course offers a strategic alternative: Cognitive Task Analysis (CTA). Derived from high-stakes human factors engineering, CTA makes invisible cognitive work visible, quantifies human pattern matching, and establishes where AI should absorb operational friction so human talent can focus on high-margin, value-compounding initiatives.

Instead of defending against headcount cuts, you will learn to map out a clear, high-ROI augmentation roadmap for 2027 that protects core human expertise, mitigates implementation risks, and proves to leadership how retaining and multiplying staff impact drives top-line growth.

What you’ll learn

Shift from cost-cutting process automation to high-ROI AI-human augmentation by uncovering hidden cognitive capacity, mitigating enterprise

  • Deconstruct complex workflows into automated, augmented, and protected human domains

  • Make invisible decision-making, implicit expertise, and pattern matching visible

  • Audit departmental roles to establish a Capacity Inventory Matrix of reclaimed weekly hours

  • Apply the Cynefin Framework to assign tasks to proper decision and automation boundaries

  • Use Root-Cause Fishbone mapping to prevent hallucination, context collapse, and quality decay

  • Convert operational bottlenecks directly into green, high-impact AI Augmentation Levers

  • Define the Line of Visibility between frontstage human touchpoints and backstage AI engines

  • Protect critical human moments where customer empathy, ethics, and trust drive competitive advantage

  • Design backstage AI co-pilot orchestration to eliminate administrative drag for frontline teams

  • Avoid the commoditization trap of relying on off-the-shelf AI models for basic output gains

  • Apply high-velocity ideation methods like Mashups, SCAMPER, and Brainwriting to expand offerings

  • Reallocate reclaimed capacity toward category-defining, empathy-driven product and service growth

  • Conduct Black Hat critical risk audits to address security, legal, and C-suite objections

  • Model financial ROI by pairing top-line revenue expansion with reclaimed capacity metrics

  • Formulate defensible business cases that justify retaining staff to multiply organizational impact

  • Author an Amazon-style Working Backwards PR/FAQ to define the future state clearly

  • Sketch low-fidelity pretotypes of the augmented interface and co-pilot workflow

  • Build a 6-Week Execution Roadmap to launch pilots and establish a quarterly augmentation cadence

Learn directly from Paul

Paul Bryan

Paul Bryan

I help organizations design and develop AI products that deliver business value.

Google
Netflix
Meta
Microsoft
LinkedIn
See all products from Paul

Who this course is for

  • Product and business leaders who need to capture AI operational efficiencies without losing key talent or core organizational expertise.

  • AI strategists and innovation leads looking for rigorous, risk-adjusted frameworks to prove AI can drive top-line growth.

  • Practitioners who want to give leadership a value-compounding AI roadmap that fully leverages human strengths and expands capacity.

What's included

Paul Bryan

Live sessions

Learn directly from Paul Bryan in a real-time, interactive format.

Supplemental Video Instruction

Explaining methodologies to participants who can't attend live

Maven Guarantee

Your purchase is backed by the Maven Guarantee.

Course syllabus

4 live sessions • 20 lessons • 2 projects

Week 1

Sep 29—Oct 4

    Sep

    29

    Live Session 1: September 29, 2026

    Tue 9/294:00 PM—6:00 PM (UTC)

    Module 1: The AI Efficiency Trap & Cognitive Capacity Audit

    6 items

    Office Hour

    1 item

Week 2

Oct 5—Oct 11

    Oct

    6

    Live Session 2: October 6, 2026

    Tue 10/64:00 PM—6:00 PM (UTC)

    Module 2: Systemic Risk, Cynefin & Touchpoint Architecture

    4 items

    Office hours will be determined after discussing with class participants.

    1 item

Free resource

Enterprise AI Workflow Assessment Cheatsheet
 cover image

Enterprise AI Workflow Assessment Cheatsheet

Download the Cheatsheet

Schedule

Live sessions

1-2 hrs / week

The live sessions will include instructional material that sets us up for discussions and projects.

    • Tue, Sep 29

      4:00 PM—6:00 PM (UTC)

    • Tue, Oct 6

      4:00 PM—6:00 PM (UTC)

    • Tue, Oct 13

      4:00 PM—6:00 PM (UTC)

    • Tue, Oct 20

      4:00 PM—6:00 PM (UTC)

Projects

2 hrs / week

You can complete all project work during the live sessions without doing additional work outside of class. However, your results will be stronger if you spend some time between sessions reviewing your organization’s workflows and gathering the relevant data needed to inform your project decisions.

Async content

2 hrs / week

Testimonials

  • Wow, what an incredible experience! I really appreciate this important initiative-it's definitely a game changer for my career!

    Testimonial author image

    Ralph B.

    Associate Solution Consultant
  • I think the most useful thing today is the practical templates and frameworks that I can just steal and copy and use for my work. That is really useful!

    Testimonial author image

    Lena F.

    Experience Strategist and Innovation Consultant
  • Colleagues are asking, what course am I raving about: where should I direct them to learn about this course, for when it's available in the future?

    Testimonial author image

    Kimberly D.

    Senior Experience Designer
  • Well done, thank you for organizing it. Great variety of content and lots of useful information.

    Testimonial author image

    Joyti K.

    UX Designer

Frequently asked questions

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$595

USD

Sep 29Oct 20
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