Map a User Journey in One AI Session

Hosted by Aki Wijesundara and Manu Jayawardana

Wed, Jul 15, 2026

3:00 PM UTC (30 minutes)

Virtual (Zoom)

Free to join

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AI Engineering Bootcamp & Certificate
Aki Wijesundara, PhD and Manu Jayawardana
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What you'll learn

Build a journey map in one sitting

Go from first touch to value in a single session instead of a week of workshops.

Mark the friction along the way

Surface where users stall or drop so the map points at real problems to fix.

Get a draft your team can react to

Produce something concrete fast, so the team edits a real map instead of starting cold.

Why this topic matters

Mapping a user journey turns into a week of workshops and sticky notes that nobody updates after. This free 30 minute session shows how to map a full user journey in a single AI session, from first touch to the moment they get value, with the friction marked along the way. We take a real flow and build the map live, so you see how fast you can get a draft worth reacting to. You leave able to produce a clear journey map in one sitting instead of scheduling three meetings.

You'll learn from

Aki Wijesundara

AI Advisor | Educator | Google AI Accelerator Alum

Aki Wijesundara is an AI leader with a PhD in Machine Learning and extensive experience mentoring startups at Google’s AI Accelerator. With a career spanning both research and applied AI, Aki has taught 5,000+ students worldwide how to design and deploy production-ready AI systems.

He has worked across cutting-edge areas of applied AI, from LangChain and RAG pipelines to observability and large-scale deployment. As a researcher and educator, Aki bridges the gap between theory and practice, making complex systems approachable and actionable for engineers, founders, and product leaders.

Aki is also a frequent speaker and advisor to organizations adopting AI, helping them transition from experimentation to production at scale.

Manu Jayawardana

AI Founder | Co-Founder & CEO at Krybe | Co-Founder of Snapdrum

Manu Jayawardana is a serial entrepreneur with multiple AI startup successes.

He is also the Co-Founder of Snapdrum, an AI consultancy helping companies integrate and automate their businesses using AI. Through Snapdrum, Manu has worked with top startups and enterprises across the U.S., Europe, and Asia, advising on automation, product development, and AI strategy.

Currently, Manu is the Co-Founder & CEO of Krybe, an AI voice agent startup in London transforming how businesses automate customer interactions. His experience spans fundraising, scaling products, and leading teams to deliver production-grade AI solutions adopted globally.

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