Claude Cowork for Small Business Owners
Suzel Wyvill-Jones
AI Growth Strategist
Krishen Kota
AI for Business Growth and Automation
Stop being the only one who knows how your business runs.
Your best processes live in one place. Your head.
You're the CEO, the trainer, and the only person who knows how anything actually gets done. Every process lives in your head, and writing it down keeps sliding to next month. So you can't delegate it, you can't hire against it, and you can't step away from it.
You may have seen me turn a rambling voice memo into a finished SOP in 30 seconds. That's the document. This workshop builds the system around it.
You bring one real process. In three hands-on hours, you leave with:
✅ Your process documented: a professional SOP, a new-hire checklist, and a judgment-calls list, generated from you just talking
✅ A reusable brand skill: every future document comes out structured, formatted, and on your brand automatically
✅ A working pipeline on a schedule: drop a transcript in your Inbox folder and Cowork builds the documents and files them without you touching it
We don't talk about it. We build it live, on your machine, with your business, with help on the spot when you get stuck.
Note: You will need a Claude Pro subscription ($20/month) to access Cowork.
What you’ll learn
Turn the processes trapped in your head into documented, branded, self-running systems, so your business can run without you in the room.
Use the talk-it-through method to dump a process in five minutes of rambling, no outline or writing required
Get clean transcripts with tools you already own: Apple Notes, Voice Memos, or your recorder app
Run the SOP Pipeline prompt to generate a professional SOP, a new-hire checklist, and a judgment-calls list
Learn to iterate and correct the output when it misses details only you would know
Use skill-creator to encode your logo, colors, and format standards into a skill Cowork applies automatically
Rerun the pipeline and watch your own branded documents come out, no reformatting
Build the Inbox, Processed, and SOPs folder structure that keeps itself organized
Schedule the pipeline so any transcript you drop in gets processed weekly, hands-off
Use the judgment-calls list to draw the line between what Cowork runs and what you review
Leave with a roadmap for processes two and three, plus an honest look at Cowork's current limits
Workshop agenda
Cowork Setup checkpoint: verified and ready to build
Confirm Cowork is installed, configured, and working on your machine (Mac or Windows). Prework sent a week ahead makes this take minutes, so we spend the evening building, not troubleshooting.
Get your process out of your head
Pick the one process you're tired of being the only one who knows. Talk it through using the five-minute method, and capture a clean transcript with tools already on your phone.
Run the pipeline: transcript to three finished documents
Turn your transcript into a professional SOP, a new-hire checklist, and a judgment-calls list. Then learn to iterate and correct when the output misses details only you would know.
Build your brand skill
Use skill-creator to encode your logo, colors, and format into a reusable skill. Rerun the pipeline and watch your own branded documents come out automatically. Yours to keep and extend.
Make it a system that runs without you
Set up the Inbox, Processed, and SOPs folder structure, then schedule the pipeline to run weekly. Documenting your next process becomes one voice memo instead of one afternoon.
Keep it alive: what's next for you and the agent
A document isn't a system, and a system needs an owner. Set your review cadence, map which processes to hand the agent next, and get an honest look at what Cowork can't do yet.
Learn directly from Suzel & Krishen
Suzel Wyvill-Jones
Senior transformation and AI leader with 25 years driving enterprise innovation.
Krishen Kota
Programmer turned product leader. I build the AI systems I teach, for clients.
Who this workshop is for
Small business owners with 1-10 employees who are the only person who knows how things run, and can't delegate or step away because of it.
Solopreneurs preparing to hire, sell, or scale who know undocumented processes are the bottleneck but never find the afternoon to fix it.
Professional service providers (CPAs, attorneys, advisors) who want client work documented, consistent, and on brand without writing SOPs.
Prerequisites
Claude Pro or higher subscription
Cowork requires a Claude Pro subscription ($20/month) or higher. Have it active on the email you'll use during the workshop.
Claude Desktop app installed before the session
Cowork runs in the Claude Desktop app (Mac or Windows). Install it and sign in before workshop day. Prework includes a setup check.
One real process you're ready to document
Come knowing which process you'll work on: onboarding, billing, intake, anything you're tired of being the only one who knows.
What's included
Live sessions
Learn directly from Suzel Wyvill-Jones & Krishen Kota in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
A working session, not a webinar
This is a working session, not a webinar. You build on your own machine, on your own business, with Krishen Kota and Suzel Wyvill-Jones giving help on the spot when you get stuck. Limited spots so nobody gets left behind.
The SOP Pipeline Prompt Pack
The exact prompts from the workshop, ready to reuse: the transcript-to-documents pipeline, the iteration prompts for correcting output, and the system-setup prompt. Copy, paste, and run them on your next process the same week.
Your custom brand skill, built in class
You leave with a working skill that carries your logo, colors, and format standards, so every future document Cowork produces comes out on brand automatically. Built during the session, installed on your machine, yours to keep and extend.
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