Same Feedback, Different Reactions: Know Why, and What to Do Next
Leslie Ferry
Lead each person the way they're wired
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Map your team's work styles before misreads become difficult conversations
You gave the same update to your whole team. One person ran with it. Another asked five questions. A third went quiet. You still don't know if any of them agree.
You're not communicating badly. Each person on your team is wired differently and filters what you say through that wiring. Your strengths can arrive as flaws. Theirs can, too.
That gap is costing leaders more than ever. Teams are bigger, expectations are higher, and you're expected to bring out the best in every person, not just keep work moving. When you misread someone, small issues go unsaid until they turn into difficult conversations. Most of those conversations can be avoided when you understand each person from the start.
This workshop gives you a way to see it coming. You'll learn the four work styles from Leslie Ferry's book The Career Edge, find your own, and map every person on your team, so you stop guessing and start leading each person the way they're wired.
Work styles are where it starts, not a box to put people in. You'll also learn to read what else shapes how someone shows up: the pressures of their role, their career stage, and what they may be carrying outside work.
What you’ll learn
Learn to read each person on your team accurately, so small misreads stop turning into difficult conversations.
The four work styles (Energizer, Harmonizer, Introspective, Captain), the strength each brings and how each is commonly misread
How your own style might be misread by your team, and how you might be misreading them
The signals that reveal someone's work style, plus the role pressures and life circumstances that shape how they show up
How to tell the difference between someone's wiring and a real performance problem
One small, specific adjustment for each style that changes how your intent comes across
How to test it and know whether it worked
Workshop agenda
The four work styles: strengths and how they're misread
Learn what Energizers, Harmonizers, Introspectives, and Captains each bring to a team, how each gets misread, and who on your team comes to mind.
Find your own work style
See how you naturally lead, where your strengths may come across as something else, and how your team might be misreading you.
Map your team, one person at a time
Identify each team member's likely style, consider the role pressures and life context shaping them, and re-read your hardest relationship.
Your first move with each person
Choose one small adjustment for each person so issues get handled while they're small, and plan how you'll know whether it worked.
Learn directly from Leslie
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Leslie Ferry
30-Year Tech Exec | Author | ICF Career Coach | Founder, The Career Edge
Who this workshop is for
New people leaders promoted for being great at the work, who now lead people who don't work the way they do
Mid-level leaders whose teams have grown, or who inherited an established team and are still earning its trust
Any leader with one relationship on the team that isn't working, who wants to understand why before it becomes a difficult conversation
What's included
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Live sessions
Learn directly from Leslie Ferry in a real-time, interactive format.
30-minute 1:1 team map review
with Leslie, to talk through your map and your hardest relationship
$200 credit toward the 4-week course
Lead Each Person: Know Your Team So Difficult Conversations Become Rare if you enroll by Oct 30
1 month of Zee
a digital career partner that helps you practice what you learned
Leslie's book
The Career Edge: Closing the Gap Between Intent and Impact
Lifetime access
to the recording
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A dedicated cohort with a custom schedule and curriculum, tailored to your team.
Book a private cohort$200
USD
12–2pm EDT