Lead Each Person: Know Your Team So Difficult Conversations Become Rare

You know what you need to say. The hard part is saying it so each person hears it and acts on it.

The feedback that motivates one person shuts another down. The direction that gives one person clarity makes another anxious. Your detailed questions can read as distrust, and your push for results can read as not caring. With bigger teams, leading everyone the same way no longer works.

In four weeks, you'll learn to lead each person the way they're wired: build trust in the form they recognize, and give clear guidance, snackable feedback, and clear accountability. Issues get handled while they're small, so difficult conversations become rare.

Every week you'll practice with your real team and bring back what happened. The course builds on Leslie Ferry's book The Career Edge. You don't need to have taken the workshop. Week 1 starts with the four work styles.