Words That Work: Communication for Project Leaders

Hosted by Justin Bateh and Jill Avey

194 students

In this video

What you'll learn

Recognize the Hidden Signals That Erode Trust

Spot the subtle conversational habits that break down connection

Use Conversational Intelligence to Lead with Influence

Shift from top-down commands to co-creative dialogue

Build a Culture of Psychological Safety

Cultivate a team culture rooted in curiosity, not compliance

Strengthen relationships through intentional language

Turn difficult conversations into opportunities for alignment

Why this topic matters

Most project leadership breakdowns aren’t due to poor strategy; they’re due to poor conversation. Without trust, psychological safety, and mutual understanding, even high-performing teams stall. Conversational Intelligence gives project leaders the missing tools to build alignment, defuse tension, and co-create real solutions fast.

You'll learn from

Justin Bateh

CEO | 25,000+ learners | 80+ Projects | 8x Awards | LinkedIn Learning Instructor

Justin Bateh, PhD is a former COO, PMP, LinkedIn Learning Instructor and CEO of Projects Right, who has trained 25,000+ professionals from Microsoft, J&J, and Medtronic. Justin is a leading voice in project execution and AI fluency, and he teaches Maven's best selling and high rated project management courses (AI-Powered Project Management and Project Management That Actually Works). You can also follow Justin on LinkedIn and subscribe to his free newsletter.

Jill Avey

Executive Coach, PCC

Jill is a Executive Coach to Fortune 100 companies and holds Ivy League credentials. Using her Signature 7-Step Passport to Promotion™ Framework, she combines neuroscience-based leadership strategies with real-world experience to help you move from stuck to unstoppable

Go deeper with a course

Project Management That Actually Works
Justin Bateh, PhD
View syllabus