Course 4: Front-Line Leadership & Soft Skills

Elevated Supervision

Supervisor Development Program Manager

Build and nurture a team that delivers outstanding operational outcomes.

  • Teach supervisors how to adapt their communication style to reach diverse work groups, handle shift transitions effectively, and ensure instructions are fully understood.

What you’ll learn

The best Supervisors have a deep understanding of how soft-skills impact the performance of their team. This course is an important start.

  • Teach supervisors how to adapt their communication style to reach diverse work groups.

  • Master the art of delivering timely, balanced feedback that reinforces positive behaviors.

  • Equip supervisors to mediate interpersonal disputes, defuse shop-floor friction early.

  • Teach supervisors how to establish clear ownership and results accountability.

  • Help supervisors guide their teams through operational changes.

  • Build self-awareness and emotional regulation so supervisors can lead effectively.

Learn directly from Elevated

Elevated Supervision

Elevated Supervision

Program Manager | Front-Line Leadership Development

H-E-B
Samsung
Abbott
Target
Pfizer Inc.
See all products from Shannon Bennett

Who this course is for

  • New Supervisors that have completed courses 1, 2 & 3 in this series.

  • Supervisors in their first year in the role who would benefit from soft-skills development.

  • Perspective Supervisors planning to move into a front-line leadership role.

What's included

Elevated Supervision

Live sessions

Learn directly from Elevated Supervision in a real-time, interactive format.

Lifetime access

Go back to course content and recordings whenever you need to.

Community of peers

Stay accountable and share insights with like-minded professionals.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Maven Guarantee

Your purchase is backed by the Maven Guarantee.

Course syllabus

8 live sessions • 8 lessons

Week 1

Mar 8—Mar 14

    Mar

    8

    Lesson 1: Communication Styles on the Shop Floor

    Mon 3/84:00 PM—6:00 PM (UTC)

    Lesson 1: Communication Styles on the Shop Floor

    1 item

Week 2

Mar 15—Mar 21

    Mar

    15

    Lesson 2: Coaching & Developing Team Members

    Mon 3/153:00 PM—5:00 PM (UTC)

    Lesson 2: Coaching & Developing Team Members

    1 item

Schedule

Live sessions

2 hrs / week

Live, instructor led, delivered virtually

    • Mon, Mar 8

      4:00 PM—6:00 PM (UTC)

    • Mon, Mar 15

      3:00 PM—5:00 PM (UTC)

    • Mon, Mar 22

      3:00 PM—5:00 PM (UTC)

Projects

2 hrs / week

Practical use of newly acquired soft skills, and documentation of outcomes.

Frequently asked questions

Maven for Teams

Reimbursement

Get your company to pay

Everything L&D needs: email template, receipts, and certificate of completion.

Get reimbursed

Team discount

Learn with your teammates

Save 20%+ when 2 or more teammates enroll in the same cohort.

Save 20%+ with a team

Private cohort

Run a cohort for your org

A dedicated cohort with a custom schedule and curriculum, tailored to your team.

Book a private cohort

$1,199

USD

Mar 8Apr 26
Enroll