Free Lesson
Why tough conversations derail, and how to turn them around
45 min
Nov 10, 2026 10:00 AM
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What you'll learn
How behaviour invites behaviour
Use Leary's Rose to see why some conversations tip into resistance or withdrawal.
Spot the moment a conversation derails
Recognise the early signals, in yourself and in the other person, before positions harden.
One move that often restores dialogue
A practical step to shift a tense conversation back to a real exchange, which you can try the same week.
Why this topic matters
Most leaders know the techniques for giving feedback. Yet many conversations still end in defensiveness, silence or conflict. The reason lies less in what you say and more in the dynamic you create together. In this session, a clinical psychologist and leadership coach shows what happens beneath the surface, and how you can influence it. The session is recorded; feel free to join with your camera off and ask questions in the chat.
