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Customer Interviews Courses

Gathering insights and feedback directly from customers to understand their needs and pain points.

User Interview Skills for Designers & PMs
4.8
·
Starts
Feb 20
Elizabeth Creighton, PhD
Hands-on practice & expert guidance to 10x your interview skills. Get insights that power smart, data-driven product & design decisions.
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User Interview Skills for Designers & PMs
4.8
·
Starts
Feb 20
Elizabeth Creighton, PhD
Hands-on practice & expert guidance to 10x your interview skills. Get insights that power smart, data-driven product & design decisions.
View course
Customer Jobs-to-be-Done Listening Skills
4.7
·
Starts
Feb 17
JOHN GUSIFF
Leverage The Wheel of Progress® to learn advanced listening skills (JTBD + BeSci) for conducting customer JTBD research.
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Customer Jobs-to-be-Done Listening Skills
4.7
·
Starts
Feb 17
JOHN GUSIFF
Leverage The Wheel of Progress® to learn advanced listening skills (JTBD + BeSci) for conducting customer JTBD research.
View course
ChatGPT-driven Customer JTBD Research using B2C Case Study
4.7
·
Starts
Feb 10
JOHN GUSIFF
Learn customer JTBD principles and methods via an interactive ChatGPT-based case study (25+ scripts) using The Wheel of Progress framework.
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ChatGPT-driven Customer JTBD Research using B2C Case Study
4.7
·
Starts
Feb 10
JOHN GUSIFF
Learn customer JTBD principles and methods via an interactive ChatGPT-based case study (25+ scripts) using The Wheel of Progress framework.
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How to Use AI to Truly Understand Your Market and Customers
4.9
·
Starts
Feb 25
Abi Awomosu
Unlock the power of AI and the Billion-Person Focus Group™ to decode what your market really wants in ways traditional research can't.
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How to Use AI to Truly Understand Your Market and Customers
4.9
·
Starts
Feb 25
Abi Awomosu
Unlock the power of AI and the Billion-Person Focus Group™ to decode what your market really wants in ways traditional research can't.
View course
ChatGPT-driven Customer JTBD Research using B2B Case Study
4.8
·
Starts
Mar 25
JOHN GUSIFF
Learn customer JTBD principles & methods via an interactive B2B ChatGPT case study (30+ prompts) using The Wheel of Progress framework.
View course
ChatGPT-driven Customer JTBD Research using B2B Case Study
4.8
·
Starts
Mar 25
JOHN GUSIFF
Learn customer JTBD principles & methods via an interactive B2B ChatGPT case study (30+ prompts) using The Wheel of Progress framework.
View course
Gather data requirements in 30 minutes using a shared language
4.8
·
Starts
Jan 30
Shane Gibson
Stop boiling the ocean, capture requirements in a repeatable way, so your stakeholders love and data teams can build from
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Gather data requirements in 30 minutes using a shared language
4.8
·
Starts
Jan 30
Shane Gibson
Stop boiling the ocean, capture requirements in a repeatable way, so your stakeholders love and data teams can build from
View course
Customer JTBD Interviewing Skills
Starts
Jan 22
JOHN GUSIFF
Learn the E2E process for planning and conducting customer JTBD research. Get hands-on experience planning and performing interviews.
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Customer JTBD Interviewing Skills
Starts
Jan 22
JOHN GUSIFF
Learn the E2E process for planning and conducting customer JTBD research. Get hands-on experience planning and performing interviews.
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Impactful Customer Conversations
Starts
Feb 11
Carol Rossi
Learn to run successful story-based interviews and make data-driven decisions using the insights
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Impactful Customer Conversations
Starts
Feb 11
Carol Rossi
Learn to run successful story-based interviews and make data-driven decisions using the insights
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Customer JTBD Frameworks and Methods
Starts
Mar 17
JOHN GUSIFF
By the end of this course, you’ll shift from a product-focused mindset to a customer progress and outcomes-oriented mindset.
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Customer JTBD Frameworks and Methods
Starts
Mar 17
JOHN GUSIFF
By the end of this course, you’ll shift from a product-focused mindset to a customer progress and outcomes-oriented mindset.
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Go To Market Strategy Bootcamp For B2B Software
5.0
Jose Bermejo and Warren Schirtzinger
Target the right buyers for your new product. Reach them through the right channels. Convince them with differentiated positioning messages.
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Go To Market Strategy Bootcamp For B2B Software
5.0
Jose Bermejo and Warren Schirtzinger
Target the right buyers for your new product. Reach them through the right channels. Convince them with differentiated positioning messages.
View course
Beyond the script: Master the art & psychology of customer interviews
Hannah | Former psychotherapist turned customer researcher
Learn psychological techniques to tease out surprising truths from your customers—and turn them into decisions your team can't ignore.
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Beyond the script: Master the art & psychology of customer interviews
Hannah | Former psychotherapist turned customer researcher
Learn psychological techniques to tease out surprising truths from your customers—and turn them into decisions your team can't ignore.
View course
The Science & Storytelling of Knowing Your Customer for PMs
Ali Maaxa, Ph.D.
Stories activate change. Unlock your inner anthropologist with this framework for witnessing, documenting, and amplifying what matters most.
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The Science & Storytelling of Knowing Your Customer for PMs
Ali Maaxa, Ph.D.
Stories activate change. Unlock your inner anthropologist with this framework for witnessing, documenting, and amplifying what matters most.
View course

Customer Interviews Courses

Gathering insights and feedback directly from customers to understand their needs and pain points.

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