Gartner predicts that we're just about at the top of the AI hype cycle — which means we're heading down into the trough of disillusionment. We'll cut through the hype so that you can approach your AI initiatives strategically and with clear, actionable steps.

With all the hype, it’s easy to assume that GenAI is the only type of AI that exists today. But "generation" is just one of eight AI capabilities that you have at your disposal. You'll explore how the full suite of AI capabilities can come to life to add value to your business.

Throughout the course, you'll learn a set of new tools — and an end-to-end methodology — to find AI opportunities, de-risk your AI solutions, explore data requirements, and identify potential harms.

Research shows that traditional human-centered design methods for solution brainstorming lead to high-risk, low-value AI initiatives. The methods you'll learn will weed out these ideas early in your process.

We’ll take you through a two-part method to first identify unforeseen consequences (both the good and bad) and then resolve negative consequences where possible.

Project teams for AI include functional roles and expertise that business leaders, designers, and product managers don't normally interact with. Through course discussions, you'll identify the key players.