About Jen
Jen's work includes building and documenting plans, processes, and programs that have generated up to 50% of revenue, such as a knowledge management program (wiki), a comprehensive employee onboarding program, and a referral partner program for a HubSpot RevOps agency where she was one of the first employees and held many roles across the business, most recently as Sr. Operations Manager
Jen is currently focused on creating education for human-centered operations, finishing an instructional design master's degree to help create better training for the often-overlooked ops community, and writing a book about RevOps, to combine her love of research, writing, and lifelong learning.
Courses
Multi-day, guided programs to get real results
Workshops
Single-day, hands-on sprints to practice new skills
Lightning Lessons
Free, interactive sessions to explore new topics

How to Prioritize & Start Process Documentation

The 4 Components of a Good Documentation System

5 Reasons You Need Documentation




