Jen Bergren

Jen Bergren

33 ratings

Human-Centered Operations Leader, putting people and process before tech.

About Jen

Jen's work includes building and documenting plans, processes, and programs that have generated up to 50% of revenue, such as a knowledge management program (wiki), a comprehensive employee onboarding program, and a referral partner program for a HubSpot RevOps agency where she was one of the first employees and held many roles across the business, most recently as Sr. Operations Manager

Jen is currently focused on creating education for human-centered operations, finishing an instructional design master's degree to help create better training for the often-overlooked ops community, and writing a book about RevOps, to combine her love of research, writing, and lifelong learning.