Create a system to keep documentation in use and updated

Jen Bergren

Operations Educator

Make your documentation efforts repeatable and sustainable for scale

Learn how to create a scalable system that can be standardized across the business, to keep documentation easily updated, relevant, and useful.

This 3-hour workshop will provide guidance and a template for thinking through how to set up this system first for yourself, then involving other people and roles in your documentation efforts for your company or team.

Note that specific tools are only briefly covered in this workshop, it is not a documentation tool comparison class.

The workshop includes pre-work, individual work time, small group breakout discussions about your systems-in-progress, and full group discussions.

It will be most useful for people who have already started creating the documentation itself.

This workshop is also offered as part of a larger 4-session course, this is day 3 of 4 in the larger course. If you're looking for help prioritizing where to start, writing or improving the documentation itself, and handling objections from other people, see the full course: https://maven.com/jen-bergren/documentation1

Workshop agenda

  • 12:00PM EDT

    Introduction

    Introduction to the course and to each other


  • 12:15PM EDT

    Creating your personal/test/beta system: Time & Tasks, Communication, Storage

    Lecture, individual work time, and breakout discussion


  • 1:30PM EDT

    Adding people to your system (roles)

    Lecture, individual work time, and breakout discussion


  • 2:30PM EDT

    Improving existing systems

    Lecture, discussion, templates

Learn directly from Jen

Jen Bergren

Jen Bergren

Human-Centered Operations Leader, putting people and process before tech.

Who this workshop is for

  • Founder, executive, or manager who wants to easily train others to efficiently take over their work and run it reliably

  • Operations teams, who know the value of documentation but have had trouble starting it or convincing others to participate

  • Efficiency-focused professionals who are tired of being tactical and reactive every day instead of completing proactive strategic work

What's included

Jen Bergren

Live sessions

Learn directly from Jen Bergren in a real-time, interactive format.

Lifetime access

Go back to course content and recordings whenever you need to.

Community of peers

Stay accountable and share insights with like-minded professionals.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Maven Guarantee

Your purchase is backed by the Maven Guarantee.

Free resources

Frequently asked questions

$199

USD

·
May 2
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