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Free Lesson
What Have We Learned About UX & Design For AI Functionality?
90 min
Oct 16, 2026 12:00 PM
What you'll learn
Where AI functionality brings value to users & customers
Is your AI functionality improving your customers' lives? Or is it another feature nobody uses? Make sure it adds value.
How UX & Design must adapt to deliver AI features
AI features don’t come with proven patterns and practices. Research and design practices must change for an AI medium.
What big UX weaknesses get amplified when AI enters the mix
AI work suddenly shows where we’ve been doing it wrong all along, diminishing our value. Overcome these UX weaknesses.
Why this topic matters
Large language models have had an indelible impact on every aspect of the UX field over the past 6 years. Our tools have changed. Our processes have changed. Even the philosophies that govern our practice have — and continue to — change.
And yet, not all this change has been positive. In many ways, the UX world feels more chaotic and unsure than it ever has. What lessons have we learned, and how do we apply them to make our work better?
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