Valerio Zanini
Free Lesson

How do PMs use it? AI trust & UX

30 min
Dec 4, 2026 1:00 PM

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What you'll learn

Know when to trust AI

Use a simple rule based on stakes and error cost to decide when AI output needs a human check.

See how PMs really use AI

Learn where peers rely on AI in their craft, where they hold back, and why it matters.

Design AI UX that users can trust

Apply patterns like sources, easy corrections, and graceful failure so people adopt your AI features.

Why this topic matters

Part 5 of the "AI Product Craft for the AI Era" mini-series: we'll discuss when to trust AI and ensure your users trust your AI features too; and, how to design AI UX earns user trust, so people actually use what you ship. A practical, hands-on session for product managers: one big actionable idea you can apply right away, plus live Q&A with Valerio.

You'll learn from

Valerio Zanini

Valerio Zanini

4000+ students (Google, Capital One, eBay, Microsoft, Wesco, Cisco and more)

Transformed Product Teams at
Capital One
Wesco
Alkami Technology
Cisco
McKesson
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