Instantly Improve Any Product with Behavioral Design
Hosted by Massimo Ingegno, David McCann, and John Gusiff
Tue, Feb 25, 2025
2:00 AM UTC (45 minutes)
Virtual (Zoom)
Free to join
Go deeper with a course
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Tue, Feb 25, 2025
2:00 AM UTC (45 minutes)
Virtual (Zoom)
Free to join
164 students
Go deeper with a course
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What you'll learn
Get an Exclusive Overview of the Make It Toolkit
Identify and Overcome Behavioral Barriers
Practical Examples of the 15 Make It Strategies in Action
Why this topic matters
You'll learn from
Massimo Ingegno
Creator of the Make it Toolkit and CEO, Make it Lab
Massimo has been defined as one of the world’s leading Behavior and Gamification Designers and has pioneered this field in Southeast Asia. Driven by the mission of making behavioral science more accessible and actionable, he has trained 2000+ design and business leaders and is currently advising the United Nations on behavioral science and AI.
David McCann
Behavioral Finance and COO, Make it Lab
David is global business leader with extensive and proven results in marketing, product design and culture change programs in high-growth Asian markets. He is focused on financial inclusion and accessible healthcare and uses behavioral design to build solutions.
John Gusiff
CX Strategist and Certified Make it Toolkit Behavioral Strategist
John is the Managing Partner at Customer Centric Solutions LLC, where he specializes in helping brands craft cohesive and meaningful experiences across all touchpoints to drive customer acquisition, deepen engagement, and build long-term loyalty. His approach is grounded in customer Jobs-to-be-Done research methods and behavioral science.
Consulted and Trained
Learn directly from Massimo Ingegno, David McCann, and John Gusiff
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