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Turn Down the Heat: 3 Ways to Handle Conflict in the Moment

Hosted by Laura Weiss

Thu, Oct 31, 2024

4:00 PM UTC (30 minutes)

Virtual (Zoom)

Free to join

Invite your network

What you'll learn

In 30 minutes, we'll bust 3 myths about conflict...

reveal 3 corresponding truths, and...

discuss 3 ways to 'turn down the heat' in a tense situation

Why this topic matters

Conflict is an inevitable part of the human experience. It’s also what can stand in the way of realizing positive change in the world - or in your own life. Instead of defaulting to aggression or avoidance, learn some basic (and non-obvious) behaviors to “turn down the heat” so that conflict doesn’t have to be a show stopper.

You'll learn from

Laura Weiss

25+ years: innovation partner, executive coach, professional mediator

With over 25 years as an innovation partner for global brands, Laura Weiss supports organizations and their leaders to successfully navigate change and get results. 


Originally a licensed architect, Laura’s own change story began when she left architectural practice to focus on the broader world of innovation. She spent a decade as an Associate Partner at world-renowned design consultancy IDEO where she helped launch two practice areas and was responsible for the creation and delivery of highly collaborative, discovery-driven innovation programs for Fortune 500 businesses, and the design of original learning experiences and integrated coaching programs for high-potential leaders and teams in the private, social, and public sectors.


An insatiable curiosity about why and how innovation succeeds (or not) led to internal roles in a variety of industries, and the discovery that all change efforts are the result of relationship-driven leadership, not simply the application of a new technology or a clever business model.


After serving as a Principal in Korn Ferry’s Leadership and Professional Development practice, Laura was inspired to re-launch her own practice, Design Diplomacy, LLC, to support organizations that are committed to delivering innovative outcomes for a better world. In addition to being an ICF-certified coach, she is a professional mediator and trainer with The Resolution Center in Beverly, MA.

Previously at

IDEO
Adobe Marketo Engage
Slalom
Korn Ferry

Learn directly from Laura Weiss

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