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Enter the Danger: How to Confidently Engage with Conflict

4 Weeks

·

Cohort-based Course

Conflict is an inevitable part of the human experience. Learn how to work with it to build connections, achieve goals, and realize results.

Previously at

IDEO
Adobe Marketo Engage
Slalom
Yale
Korn Ferry

Course overview

Stop avoiding conflict and start strengthening your relationships!

Today’s world is filled with conflict: physical conflict that is playing out in wars across the globe; verbal conflict that is playing out on the political stage, the workplace, the home front, and social media; and emotional conflict that is playing out within each of us, whether we are conscious of it or not.


But have no fear! This course will explore why conflict happens, how it can be a useful (not hurtful) aspect of the human experience, and how skilled conflict engagement (not avoidance) is the key to strengthening relationships, achieving goals, and realizing positive results.


This course will also bust two popular myths about conflict: (1) that it undermines organizational culture and (2) that the other person is the problem.


We’re on the precipice of ‘conflict season’ here in the United States, with both a general election and the holidays occurring in the next few months. This two-day intensive will support you during this time (and beyond!) by preparing you with the skills and processes for engaging in a live conversation with a friend, family member, colleague, or collaborator - perhaps the conversation you've been avoiding, or the one you didn’t expect to have.

Who this course is for:

01

You work (or live) with others who have different points of view or leadership styles, and it exhausts you rather than energizes you.

02

Your differences cause you to get stuck in situations that prevent productive problem-solving and realizing results.


03

You feel a sense of loss because formerly strong relationships have accumulated "conflict debt".

What you’ll get out of this course

Understand the surprising truth about where conflict comes from.

Distinguish between different levels of listening and why it matters when managing conflict.


Develop skills for asking questions in a way that deepens connection and mutual understanding.


Learn how to articulate and (re)frame the real issue(s) that need to be addressed.


Regulate thoughts and emotions when pushing the limits of your comfort zone.


Create a personal playbook to prepare for, initiate, and reflect on a conversation you've been wanting to have, or want to be ready to have.

This course includes

Interactive live sessions

Lifetime access to course materials

7 in-depth lessons

Direct access to instructor

7 projects to apply learnings

Guided feedback & reflection

Private community of peers

Course certificate upon completion

Maven Satisfaction Guarantee

This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.

Course syllabus

Week 1

Nov 14—Nov 17

    A World of Multiple Truths

    2 items

    The Only Way Out is Through

    2 items

    What's Really at Stake?

    2 items

    Enter the Danger, Part I

    1 item

    Enter the Danger, Part II

    2 items

Week 2

Nov 18—Nov 24

    Set an Intention and Create a Plan of Action

    3 items

Week 3

Nov 25—Dec 1
    Nothing scheduled for this week

Week 4

Dec 2—Dec 5

    Translate Your Experience into Future Success

    2 items

What people are saying

        Working with Laura was such a powerful and transformative experience. Her ability to approach the discussions with compassion and curiosity while maintaining accountability with my stated goals for the coaching experience made each session impactful. I carry the insights with me daily.
Alana C. Matthews

Alana C. Matthews

Founder and CEO, AlautusClothing
        “Our coaching partnership helped me get comfortable with not having all the answers, and the importance of giving myself time to put the pieces together. Today I am comfortable leading meetings of all kinds, and I have more clarity around how I want to operate authentically rather than trying to fit into how work happens to be working around me.”
Amber Bouabdallah

Amber Bouabdallah

Principal Product Designer, Service AI @ Salesforce
        Laura helped me embrace and embody my role as leader as I evolved in my career. Our work together gave me strong foundation that helped me as I transitioned to new roles and new cultures. Laura also helped me survive some toxic situations, through her guidance to focus forward. 
Stacy All

Stacy All

Product Design & Research Executive; Former Wish, SurveyMonkey, Walmart, Yahoo!
        As a result of coaching with Laura I have a set of tools that have helped me get comfortable with ongoing practice and adaptation of leadership skills. In particular, using the SBI + IRA approach for delivering feedback has given me much more confidence, and it’s become a big growth area - now people ask for me for my help with feedback!
Shona Reed

Shona Reed

Senior Research Manager, Atlassian

Meet your instructor

Laura Weiss, CPCC, PCC

Laura Weiss, CPCC, PCC

With over 25 years as an innovation partner for global brands, Laura Weiss supports organizations and their leaders to successfully navigate change and get results. 


Originally a licensed architect, Laura’s own change story began when she left architectural practice to focus on the broader world of innovation. She spent a decade as an Associate Partner at world-renowned design consultancy IDEO where she helped launch two practice areas and was responsible for the creation and delivery of highly collaborative, discovery-driven innovation programs for Fortune 500 businesses, and the design of original learning experiences and integrated coaching programs for high-potential leaders and teams in the private, social, and public sectors.


An insatiable curiosity about why and how innovation succeeds (or not) led to internal roles in organizations across a variety of industries, and the discovery that all change efforts are the result of relationship-driven leadership, not simply the application of a new technology or the introduction of a novel business model.


After serving as a Principal in Korn Ferry’s Leadership and Professional Development practice, Laura was inspired to re-launch her own practice, Design Diplomacy, LLC, to support organizations that are committed to delivering innovative outcomes for a better world. In addition to being an ICF-certified coach and leadership development consultant, she is a professional mediator and trainer with The Resolution Center in Beverly, MA.

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Enter the Danger: How to Confidently Engage with Conflict

Course schedule

1-2 hours per week beyond live sessions

  • Thursday, November 14 + Friday, November 15, 2024

    12:00pm - 3:00pm EST

    2-day intensive to develop and apply foundational skills

  • Thursday, November 21, 2024

    12:00 pm - 1:00 pm ET

    1-hour session to get you prepared for a practice conversation over the (U.S.) Thanksgiving break

  • Thursday, December 5, 2024

    12:00 pm - 1:00 pm ET

    1-hour session to reflect on what you tried and what you learned!

Learning is better with cohorts

Learning is better with cohorts

Active hands-on learning

This course builds on live workshops and hands-on projects

Interactive and project-based

You’ll be interacting with other learners through breakout rooms and project teams

Learn with a cohort of peers

Join a community of like-minded people who want to learn and grow alongside you

Frequently Asked Questions

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Enter the Danger: How to Confidently Engage with Conflict