Free Lesson

AI-powered customer interviews

30 min
Oct 20, 2026 1:00 PM
Virtual (Zoom)

In this video

What you'll learn

Leverage AI for customer interviews

Understand how to use AI for customer interviews

Effective techniques and prompt structures

Learn how to produce effective results 99% of the time

Learn the true cost of bad customer interviews

How AI can help and how it can make challenges bigger and more costly

Why this topic matters

Part 1 of the "User Research with AI" mini-series, you'll run sharper customer interviews with AI - from crafting the discussion guide to asking better follow-ups. A practical, hands-on session for product managers: one big actionable idea you can apply right away, plus live Q&A with Valerio.

You'll learn from

Valerio Zanini

Valerio Zanini

4000+ students (Google, Capital One, eBay, Microsoft, Wesco, Cisco and more)

Transformed Product Teams at
Capital One
Wesco
Alkami Technology
Cisco
McKesson
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