FWD Coaching

High Performing + Happy Teams: A Framework for Leaders

Adam Griffin

Founder at FWD Coaching (former Global VP @ CoderPad and Automattic)

There is an equation to great leadership. Learn the framework that turns interactions into opportunities.

Become the leader that transforms their team.

Use this framework for transformative leadership to create a culture of trust and accountability.

Build trust and accountability with your reports.

Walk away with clarity on how each individual on your team can do their best work.

Actionable insights you can execute on today.

Transform your management by driving stronger performance through direct and actionable feedback.

Developer of Managers & Leaders

Katie O'Brien Ceccarini

Certified Coach, led CS training Yelp, Head of L&D Opendoor, trained 1000s

February 2026

April 2026

Managers and leaders are not taught how to deliver feedback that changes behavior and drives performance. The result? Managers gets frustrated when people don't implement feedback and performance and business results suffer. It doesn't need to be this way. You can transform the way you manage and become the manager who shares direct feedback and drives results. You can get there in this course. You will become more confident and competent sharing feedback fearlessly. WHAT TO EXPECT:Tactics you can implement immediately.Sessions are loaded with lively discussion, breakout exercises, and a 27-page learning guide to both personalize and customize your learning experience.In just 3 sessions, you will have more tools in your tool belt to more effectively drive performance on your team.You can also expect:- A 27-page learning guide loaded with sample language, exercises, and reference materials to leverage well beyond the course- Videos modeling the Headline, Observation, Ask model- Video modeling how to navigate reactions to feedback- Video illustrating how to effectively kick off a feedback relationship with a new team member- Drafting feedback for real time situations you're facing

Drive stronger performance with actionable feedback.

How to speak candidly, and with care, using the Fearless Feedback Model

How to structure feedback using Headline, Observation, Ask

How to navigate emotional reactions to feedback

How to increase alignment on the feedback so people take action

How to be human while elevating excellence. 

You are a manager within a start-up &amp; pace of business can feel impossible to give real time feedback to both direct &amp; indirect reports.

You're a leader who finds yourself putting off feedback conversations out of dread, fear, or lack of confidence.

You are a manager wanting to elevate your career by distinguishing yourself as a developer of great talent.

Whether you're finding your footing, resetting in a new context, or ready to break out — learn the Leadership Operating System to stand out.

18+ yrs leading teams at P&G & LinkedIn

LinkedIn

Procter & Gamble

Co-Active Training Institute

Sudha Ranganathan

18+ yrs leading teams at P&G & LinkedIn | Trained Coach and Workshop facilitator

Cohort 1

The Leadership Landscape has changed: Management layers are shrinking. The bar for team leaders is rising. And this is especially acute for leaders in new contexts (new role, new org, new leader) OR leaders who are ready to break out after years of stalling.What does it take to be indispensable? Leaders who are seen as indispensable in this landscape aren't just good at their craft. They've mastered the full Leadership Operating System — fluency across three critical types of acumen:<ul><li>Business acumen to understand what matters and adapt as priorities shift</li><li>Organizational acumen to build alignment, influence, and reputation with stakeholders that matter (including the most critical stakeholder — their manager)</li><li>Leadership acumen to activate their team and bring out the best in their people</li></ul>Most leaders piece this together through years of trial and error — or not at all.This course equips you with the complete Leadership OS in 4 sessions, with frameworks you can apply immediately, and depth on the moments that make or break your impact.You'll leave with clarity on what matters, who matters, and how to become the leader your company can't afford to lose.

The Three Types of Acumen That Separate Indispensable Leaders from Everyone Else

Build business acumen AND stay adaptive as context shifts around you

Prioritize: Set (or reset) your team's priorities to maximize business impact

Optimize stakeholder partnerships: Drive alignment, influence, and reputation

Manage your manager: Maximize value to and from your most critical stakeholder

Activate impact: Deploy yourself strategically to elevate outcomes that matter

Become a talent magnet: Build a reputation that attracts and retains top talent

This course is designed for people managers leading teams, not individual contributors without direct reports.

You manage a team with direct reports

Expect real work: Conversations with stakeholders and synthesizing insights into templates to apply concepts to your actual context

You're willing to do the work between sessions

This isn't for leaders already thriving at the top. It's for those who see room to level up—and are ready to do the work.

You believe you have room to grow, and WANT to

Finding Your Footing: 3-12 months in a new leadership role. Build credibility fast and become a leader they can't afford to lose.

Experienced Leader, New Context: New leaders, manager or org structures around you? Reset and prove impact in unfamiliar territory.

Ready to Break Out: Doing the work, getting decent feedback, still getting passed over. This course helps you change that.

Redefine your role as a leader and learn practical, people-first tools to create clarity, accountability, and empowered teams.

Apple University | Plumeria | Rethink

Apple

adidas

Universal Destination and Experiences

JD POWER

ServiceNow

Cody Wright

Plumeria founder, former Apple, focused on practical, people-first leadership

March 2026 Cohort

You were promoted because you're good at the work. Now you’re expected to lead others, clarify expectations, build trust, manage performance, and deliver results, often without clear guidance or time to figure it out.Most leadership programs explain what good leadership looks like. They don’t show you how to lead in the conditions you’re actually working in.Leadership Accelerator helps you move from doing the work yourself to leading the work through others. You’ll use practical, people-first tools and apply them directly to your actual team each week.This program is for people managers who:👉 Feel stuck as the primary doer👉 Want clearer expectations and better follow-through👉 Care about both people and performance👉 Want tools they can actually useHow it works:☑️ 12 weeks. Two live sessions per week (kickoff + reflection)☑️ Real work, not simulations. Apply the tools to your actual team☑️ Cohort support. Learn with peers with similar leadership challenges☑️ Behavior change over theory. Practice, reflect, adjust, and repeatBy the end of the Accelerator, you’ll have a repeatable set of leadership tools, and the confidence that comes from using them in practice.

Practical tools for leading teams, applied in real time

Redefine your role as a leader

Create clarity across roles, priorities, and working models

Build accountability through care and trust

Apply leadership tools immediately

Best for current people managers. Weekly projects involve working directly with your team.

People Manager

Managers stuck in the workYou lead a team but still do too much yourself. You want clarity, focus, and a healthier team dynamic.

Newer managersYou’ve stepped into a leadership role and want to do it well, but most guidance feels vague, outdated, or overly corporate.

Leaders preparing for growthYou lead a team and want practical tools to build trust, accountability, and momentum as your scope grows.

Perform & lead confidently under pressure. Build skills for adaptability, resilience, and sustainable high performance.

ex-Amazon Chief EQ Evangelist

Amazon Web Services

Oracle

Splunk

Johnson & Johnson

Capital One

Rich Hua

ex-Chief EQ Evangelist at AWS. Reached 1.5 million people with EQ skills.

AI is raising the bar for performance and leadership. Priorities shift constantly, answers are incomplete, and leaders must move more quickly than ever. Teams don't underperform because they lack IQ but because of human factors due to uncertainty, pressure, and fatigue.This course equips you to thrive and succeed during rapid change. You'll learn to:• Strengthen emotional agility to think clearly in high-stakes situations• Increase adaptability and resilience (for self and team) to sustain high performance without burning out• Transform disagreements into better decisions through productive conflict• Lead with high expectations &amp; high empathy to bring out the best in others• Strengthen trust and connection in remote/hybrid work environments• Influence managers &amp; teammates to achieve your goalsYou will apply skills to Moments That Matter (MTM), creating a playbook with scripts and you can use immediately. Expect live practice, real scenarios, and personalized feedback.Whether you're a people manager or senior IC, this course equips you to elevate your own performance and your team's in the AI era.Rich was recently featured in Forbes for his pioneering work: <a target="_blank" rel="noopener noreferrer nofollow" href="http://bit.ly/4rIbN6k">http://bit.ly/4rIbN6k</a>

EQ is the critical professional skill in uncertainty & change

Build an emotional recovery plan to sustain performance and prevent burnout

Boost your adaptability and resilience

Increase your social awareness and empathy

Cultivate a fearless and innovative team culture

Engage in generative disagreement to improve decision-making

Become a resonant and inspiring leader

People managers and leaders (heads of, team leads, directors). You run a team and have to get buy-in upwards and cross-functionally.

Senior individual contributors (ICs). Marketing leads, PMs, engineers, sellers, program managers, etc. Minimum 3+ years of experience.

Teams who want high team EQ so you can move faster, raise the bar, deliver and receive feedback effectively, and operate with shared purpose