The AI-Powered Super IC

Building Trust x Design: UX Testing Protocol for AI Products

Hosted by Riley Coleman

Wed, May 14, 2025

4:30 AM UTC (45 minutes)

Virtual (Zoom)

Free to join

204 students

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Responsible AI x Design - Personal AI Literacy & AI Ethics for designin
Riley Coleman
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What you'll learn

AI Trust Gap : Identify Where Your Product Is Vulnerable

Learn a practical method to identify where your AI product might be losing user trust and how to address these critical

Ethical Testing Protocols for AI Features

Master the specific testing methods required for AI products that differ from traditional software UX testing.

From Testing to Implementation: Action Plan

Discover how to translate trust testing results into design improvements that your teams can implement immediately

Why this topic matters

Consumer Trust is Plummeting: AI trust has dropped from 61% to 53% globally—between 2023 and 2024 - and in the U.S., it's down to 35%! (Forbes, 2024). If consumers don't trust AI, they won't use AI-powered products. This session equips you with the practical testing frameworks to identify trust gaps early—before they impact your bottom line and damage your brand reputation.

You'll learn from

Riley Coleman

Founder -AI Flywheel (Ex Design Director @Epidemic Sound)

Design Leader with 15+ years in human-centred design across agencies, fintech and enterprise products. Including last role as Head of UX Research @ Epidemic Sound. Certified in AI Ethics (LSE) and led award-winning programmes at Telstra and Australian Red Cross.

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