Designing Trustworthy AI for Designers and Product Managers

8 Weeks

·

Cohort-based Course

Design with AI, Without Losing the Human Touch

Course overview

Lead with Trustworthy AI : Design, Innovate & Inspire

This 8-week cohort-based course teaches you how to integrate AI into your workflow without losing the human touch and how to operationalise AI ethics into your work practices.


Why Designing Trustworthy AI is Critical for Product & Design Teams


🔴 Consumer Trust is Plummeting AI trust has dropped from 61% to 53% globally—and in the U.S., it’s down to 35%! (Forbes, 2024)

>> If consumers don’t trust AI, they won’t use AI-powered products.


🔴 Trust Directly Impacts Business Performance Companies with ethical AI practices experience 30% higher customer retention rates than competitors who ignore AI ethics. (Harvard Business Review, 2024)

>> In a market where trust is a competitive advantage, designing explainable, bias-resistant, user-friendly AI is no longer optional.


🔴 Just Releasing AI Features Isn't Enough. Many companies rush to ship AI without considering explainability, bias, or user trust—leading to poor adoption rates.

>> If users don’t trust how AI makes decisions, they reject AI-driven features, regardless of how advanced they are.



Why Human-Centered AI Is Essential for Today’s Professionals


- Designers & DesignOps struggle with the fear of replacement or loss of creativity if they rely too heavily on generative tools.

- UX Researchers & ResearchOps worry about black-box AI replacing human insight or misinterpreting user data.

- Product Managers need to translate AI possibilities into real business value—without falling into hype or ethical pitfalls that diminish adoption & cost money.


This course tackles those challenges head-on. You’ll gain a proven process to integrate AI ethically and effectively—so you stay competitive, relevant, and indispensable.


By the end, you’ll have the skills, strategy, and confidence to:

✅ Rapidly upskilled in using AI across your workflows - increasing your efficiency and confidence

✅ Launch AI features that drive engagement and build long-term trust.

✅ Lead cross-functional AI strategy with clarity and confidence.

✅ Secure executive buy-in for ethical AI adoption.

✅ Future-proof your career with AI expertise that matters.



Invest in Your AI-Driven Future—Risk-Free.

If you aren't satisfied after the first 30 days - your money back - guaranteed!




Why This Course Is Different:


We combine the rapid improvement in your skills using Generative AI for work + learning to apply AI Ethics in the design & development of AI products & services.

Why: Because if you don't have really solid AI literacy foundations - you won't be able to spot the best opportunities and the emerging risks of AI in your daily work.

This course tackles those challenges head-on. You’ll gain a proven process to integrate AI ethically and effectively—so you stay competitive, relevant, and indispensable.


Your Weekly Experience Includes:



- Focused e-learning modules that build practical skills

- Real-world case studies you help you explore your thoughts on 1 ethical principle at a time.

- Mental models that transform how you think about AI and makes applying learnings 10x more effective

- Micro-habits that make AI integration natural

- Live ethical sessions with practical case studies & peer discussions that expand your perspective



This course has been designed to reduce the friction of learning to adapt to AI driven ways of work, as well as boosters to accelerate your learning journey.


BONUS BOOSTERS

- Create Your Personal AI Adoption Blueprint: Giving your a starting point for adapting your ways of working

- Create Your AI Writing Partner: A CustomGPT that writes exactly like you (but faster)

- Learn a Rapid AI Research & Learning Workflow: Never fall behind on AI developments again

- Redesign one of your workflows to be AI+Human collaboration

Designed for Ambitious Teams & Individuals Who Want to Lead with AI

01

Designers (UX / Product / Service)

Supercharge creativity, speed up prototyping, and stay ahead of AI-driven design trends.

02

DesignOps & ResearchOps professionals seeking streamlined workflows—like AI-driven analysis, automated design systems, or advanced research

03

Product Managers Translate AI potential into real product value—while staying user-centric.

What you’ll get out of this course

Master AI Fundamentals

Improve your foundational AI Skills for work - Rapidly improve your Prompt Writing, validating AI output & giving effective feedback.


no Tech background required.

Design for AI, Not Just with AI

Learn to apply the clear indicators users need to trust your AI

Ethical & Responsible AI

Build guardrails against bias and privacy pitfalls so you can innovate confidently while respecting users’ rights.

Real World Case Studies - when AI has gone wrong

Learn from others past mistakes using real world case studies when AI implementation has gone wrong. Discuss with peers in live workshops, so you can deeply understand how and where AI risks can be mitigated.

AI-Enhanced Productivity

Learn to operationalise AI efficiencies. Automate repetitive tasks in user research, design iteration, and product planning—freeing you to focus on strategy and creativity.

Learn methods to redesign new Human+AI ways of working

Using Generative AI requires an entirely different approach to workflow design than existing frameworks. Learn to move beyond adhoc use of AI in your work... By learning how to deeply integrate AI use with new Human+AI without losing the job you love.

This course includes

14 interactive live sessions

Lifetime access to course materials

43 in-depth lessons

Direct access to instructor

9 projects to apply learnings

Guided feedback & reflection

Private community of peers

Course certificate upon completion

Maven Satisfaction Guarantee

This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.

Course syllabus

Week 1

Mar 31—Apr 6

    Apr

    1

    Live Session 1 - Introductions & Create a customise AI learning pathway specific to your role

    Tue 4/18:30 AM—10:00 AM (UTC)

    Apr

    3

    Live Session 2 Introduction to Responsible AI

    Thu 4/38:30 AM—9:30 AM (UTC)

    Week 1: Foundations of Human-Centered AI

    3 items

    Pre-Live Workshop Homework

    3 items

    New Mental Model & Habit for Week

    2 items

Week 2

Apr 7—Apr 13

    Apr

    8

    Live Session 3 - Human Autonomy & Oversight

    Tue 4/88:30 AM—10:00 AM (UTC)

    Apr

    10

    Live Office Hour : AI Help & support

    Thu 4/108:00 AM—9:00 AM (UTC)
    Optional

    AI Tools & Techniques for Designers and PMs

    3 items

    Pre-Live Workshop Homework

    2 items

    New Mental Model & Habit to practice for week

    2 items

Week 3

Apr 14—Apr 20

    Apr

    15

    Live Session 3 - Bias & Fairness

    Tue 4/158:30 AM—10:00 AM (UTC)

    Apr

    17

    Live Office Hour : AI Help & support

    Thu 4/178:00 AM—9:00 AM (UTC)
    Optional

    Detailed Prompting & Validating AI Outputs

    2 items

    Providing Effective Feedback with AI Systems

    1 item

    Pre-Live Workshop Homework

    3 items

    New Mental Model & Habit to practice for week

    2 items

Week 4

Apr 21—Apr 27

    Apr

    24

    Live Office Hour : AI Help & support

    Thu 4/248:00 AM—9:00 AM (UTC)
    Optional

    Leveraging the power of AI's Collective Intelligence

    2 items

    Creating an Effective System for Continuous Learning as AI Advances

    1 item

    Pre-Live Workshop Homework

    3 items

    New Mental Model & Habit to practice for week

    2 items

Week 5

Apr 28—May 4

    Apr

    29

    Live Session 4 - Transparency

    Tue 4/298:30 AM—10:00 AM (UTC)

    May

    1

    Live Office Hour : AI Help & support

    Thu 5/18:00 AM—9:00 AM (UTC)
    Optional

    Leveraging Multimodal Capabilities of AI

    2 items

    Pre-Live Workshop Homework

    3 items

    New Habit & Mental Model to practice

    2 items

Week 6

May 5—May 11

    May

    6

    Live Session 5 - Data Protection & Privacy

    Tue 5/68:30 AM—10:00 AM (UTC)

    May

    8

    Live Office Hour : AI Help & support

    Thu 5/88:00 AM—9:00 AM (UTC)
    Optional

    AI-Enhnaced Decision Making

    1 item

    Pre-Live Workshop Homework

    3 items

    New Mental Model & Habit to practice for week

    2 items

Week 7

May 12—May 18

    May

    13

    Live Session 6 - Accountability & User Control

    Tue 5/138:30 AM—10:00 AM (UTC)

    May

    15

    Live Office Hour : AI Help & support

    Thu 5/158:00 AM—9:00 AM (UTC)
    Optional

    Operationalising AI at Scale in Teams

    3 items

Week 8

May 19—May 20

    May

    20

    Live Session 7 : How to Re-design AI + Human workflows (particularly with Generative AI)

    Tue 5/208:30 AM—10:00 AM (UTC)

    Pre-Live Workshop Homework

    2 items

    Capstone Project & Future Trends

    1 item

Bonus

    BONUS LESSON : Create your own Custom Writing Assistant with CustomGPT

    1 item

    BONUS LESSON : Create your personalised AI Adoption Blueprint

    1 item

What people are saying

        Riley's AI Ethics course has been a brilliant introduction to the complexity of ethics in dealing with AI, and, of course, their importance. The course has been thought-provoking while also managing to be really practical and useful in helping me better use AI tools in my work and life more generally. I'm feeling more confident..
Kate Scott

Kate Scott

Digital Marketing Freelancer
        Riley is amazing. Innovative mindset, creativity, and forward-thinking approach. Riley is not only at the forefront of technology but also someone you can engage in great discussions with. If you have the opportunity to collaborate with Riley, don't hesitate – it's an experience that you'll find both enriching and rewarding.
Katrin Heveus

Katrin Heveus

Manger Operational Excellence
        Riley's understanding of human centred design and deep technical knowledge coupled with brilliant vision, make them the kind of leader most aspire to be. I am incredibly grateful for having the chance to work with Riley - they gave me a confidence in myself that i had lost.
Chi Ryan

Chi Ryan

National Head of Experience Design and Strategy
        Riley is one of the most empathetic leaders I’ve ever encountered. Tireless in their efforts to create change, to inspire improvement and to facilitate innovation. If you are lucky enough to work with Riley, you will not only learn about Human Centered Design, but about sustainable business development and about yourself.
Shaleah Dawnyel

Shaleah Dawnyel

Strategic Development Consultant

Meet your instructor

Riley Coleman

Riley Coleman

Product Design Leader & AI Implementation Strategist

Your Human-Centered AI Guide


Riley is a Design Leader with over 15 years of experience helping companies integrate AI responsibly in 5 AI products.


Industry Credentials: Led AI-driven design initiatives at Telstra, Building Design Teams in Australia, Germany and Sweden and trained hundreds of professionals worldwide.


Why I Teach: We are at the start of a new time in human history. I believe AI can benefit humanity in extraordinary ways - but only if we build trustworthy AI systems that help us thrive, not replace us.


My mission is to empower designers, researchers, and product leaders to confidently shape AI-driven products that truly serve users.


Have questions? Drop a message I am here to help and fellow mentors are here to guide you.


Career Highlights

Riley led the service design of a program that won awards from both International Red Cross & United Nations.



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Join an upcoming cohort

Designing Trustworthy AI for Designers and Product Managers

March / April 25

$950

Dates

Mar 31—May 20, 2025

Payment Deadline

Apr 1, 2025
Get reimbursed

Course schedule

Max 3 hours per week

  • Tuesdays

    7pm - 8:30pm AEDT / 9:30am - 11:00 CET

    Live Cohort Sessions: Weekly 90 min workshops where we dive into real-world examples, group discussions, and hands-on exercises.


  • Weekly Time Commitment

    3 hours per week

    Learning contact time 1 hour self paced lessons + 1.5 hours weekly live session + community engagement.


    You'll be given practical exercises & micro-habits to apply learnings directly to your AI use in your daily work.

  • Optional Office Hours

    Once a week, drop in to get personalized feedback, troubleshoot AI challenges, or explore deeper niche topics.

  • Flexible Support

    Busy schedule? All sessions are recorded, and our community platform lets you ask questions anytime.

Free resource

Series of Human-Centred Trustworthy AI Principles 

Ethics are invisible, ambiguous and rarely discussed


So how are you meant to implement ethics into AI products & services?


Every factsheet has:


  • Clear Explanation of what the principle means in practice
  • Implementation Checklist for your and your team
  • Key Metrics to Track
  • Role specific tips to implement this principle for you and your team

Get this free resource

Frequently Asked Questions

Stay in the loop for future cohort dates

Sign up to be the first to know about course updates.

A pattern of wavy dots

Join an upcoming cohort

Designing Trustworthy AI for Designers and Product Managers

March / April 25

$950

Dates

Mar 31—May 20, 2025

Payment Deadline

Apr 1, 2025
Get reimbursed

$950

8 Weeks