AI Powered Customer Discovery for Product Managers

Moiz Kapadia

Product @ Opower/Autodesk, Stanford alum

Master AI-Powered Discovery. Build What Customers Want.

You know that Customer Discovery is a core skill for Product Managers. It's in every job description and you're expected build a customer centric product.

When you showed up, your product leadership is too busy for structured discovery. Or worse, your team doesn't talk to customers.

But you're still expected to deliver a roadmap that moves the needle.

Without discovery, you build off loudest voices—sales demands, customer complaints—but those don't make great products.

AI-powered discovery sprints change that.

The best PMs uncover real needs, justify with conviction, and ship solutions that move metrics.

In 5 weeks, you'll bring continuous discovery to your company and ship the meaningful solutions that define top PMs.

Note: We will finish on March 10th. This gives you time to run interviews and for us to synthesize together. Bonus lecture on March 17th.

Why I built this:

I scaled a 0-to-1 energy product from 30K to 1M customers in 12 months at Oracle Energy & Water by running discovery sprints. Got promoted to Principal PM and became the company's discovery lead. Now, I run my own Fractional Head of Product practice for Silicon Valley startups. Discovery has been my career differentiator.

What you’ll learn

Talk to customers. Test assumptions. Build with conviction.

  • How to run Assumption Tests and spot hidden risks that could crater your launch

  • Learn what customer feedback to act on and what to ignore

  • Write non-leading interview questions so that you don't build off a false customer insight

  • Lead a discovery sprint with your team, using my framework

  • Extract the most valuable customer insights from across customer interviews

  • Use AI at every step, to speed up the process and sharpen your judgement

  • Present your roadmap to your leadership with conviction

  • Share a Discovery Synthesis Memo to show justification for your roadmap

  • Write a Product Requirements Document to start building right away

Learn directly from Moiz

Moiz Kapadia

Moiz Kapadia

Fractional Head of Product | ex-Oracle, Autodesk, Stanford alum

Oracle
Autodesk
Stanford University
National Peace Corps Association
Arup

Who this course is for

  • Product Managers at a company without a structured discovery practice

  • Founders who need validation before investing time and money in product development.

  • UX Researchers who are overloaded with discovery work and are looking for a system to speed up their workflows

Prerequisites

  • Must be able to schedule at least 1 Customer Conversation

    You will be interviewing Customers in the course. This is a critical skill in Discovery, not to be outsourced to AI.

What's included

Moiz Kapadia

Live sessions

Learn directly from Moiz Kapadia in a real-time, interactive format.

Lifetime access

Go back to course content and recordings whenever you need to.

Community of peers

Stay accountable and share insights with like-minded professionals.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Maven Guarantee

This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.

Course syllabus

Week 1

Feb 3—Feb 8

    Feb

    3

    Fundamentals of Customer Discovery & Validation Stack

    Tue 2/36:00 PM—7:00 PM (UTC)

    Founder's Discovery Journey

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    Create your Validation Stack

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    Refine your Validation Stack with AI

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    Select your Riskiest Assumption(s)

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    Submit Prioritized Validation Stack

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    Create an Outreach List (Homework)

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Week 2

Feb 9—Feb 15

    Feb

    10

    Build Customer Empathy

    Tue 2/106:00 PM—7:00 PM (UTC)

    Fundamentals of Empathy

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    Create your Ideal Customer Profile(s)

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    AI Powered Ideal Customer Profile Generation

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    AI Powered Outreach Message Generation

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    Submit your Ideal Customer Profile

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    Outreach to 10+ Customers & Setup Interviews (Homework)

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Schedule

Live sessions

1 hr / week

Live sessions are a mix of lecture and workshop. You'll leave every session having completed concrete steps to complete your Discovery sprint.

    • Tue, Feb 3

      6:00 PM—7:00 PM (UTC)

    • Tue, Feb 10

      6:00 PM—7:00 PM (UTC)

    • Tue, Feb 17

      6:00 PM—7:00 PM (UTC)

    • Tue, Feb 24

      6:00 PM—7:00 PM (UTC)

Projects

1-3 hrs / week

The main project is to write a Discovery Synthesis Report and Product Requirement Doc, based on your customer interviews.

Testimonials

  • The structured customer discovery framework transformed how I approach customer conversations. It pulls so much more insight from interviews and forced me to focus on the right questions around customer pain points. For technical founders new to entrepreneurship, this process is incredibly valuable.
    Testimonial author image

    Christian Okoye

    Founder in Stealth, Climate Tech VC

Frequently asked questions

$1,195

USD

Feb 3Feb 24
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