AI-Enabled Systems & Process Design

Angela Wick

BA-Cube Founder | LinkedIn Instructor

Design AI-Enabled Business Systems That Actually Work

Most AI initiatives focus on tools and tasks.

Few redesign the process and/or system.

When AI is inserted into broken or unclear processes, the result is:

  • More exceptions

  • Hidden ownership gaps

  • Unclear escalation

  • Fragile automation

  • Accountability confusion

  • Scaling nightmares

This means increased cost and unhappy customers!

AI changes how systems behave. We must design coherent processes with the end-to-end in mind.

That means intentionally aligning:

  • Users and their scenarios

  • User experience and workflows

  • Business rules and policies

  • Data flows

  • AI guidance, guardrails, governance, and performance measures

Business analysis is the skill set, mindset, and discipline that brings all of these elements together—integrating them into coherent solutions that deliver real business value.

What you’ll learn

Learn how to redesign end-to-end processes so AI strengthens your organization instead of fragmenting it.

  • How to evaluate a process for it's AI usage and risks

  • Assess workflows to uncover opportunities for AI integration

  • Analyze how different AI enablement introduces different risks

  • Identify where AI will assist, recommend, decide, or act autonomously

  • Distinguish human-only, AI-only, and hybrid decision steps

  • Evaluate where AI introduces probabilistic behavior into deterministic processes

  • Determine where ownership is needed

  • Communicate what needs ownership and why

  • Recommend, define, and design human checkpoints

  • Design Human In The Loop Processes

  • Facilitate decisions about AI Ownership

  • Facilitate Human/AI governance and process design

Learn directly from Angela

Angela Wick

Angela Wick

25+ years practicing, shaping, and teaching analysis, product, and requirements.

Who this course is for

  • Senior Business Analysts / Lead BAs

  • Product and Transformation Leads / BA Consultants

  • BA Managers modernizing delivery models

Course syllabus

3 live sessions • 13 lessons

Week 1

May 4—May 8

    Session 1: May 4th - End-to-End Process Redesign

    • May

      4

      End-to-End AI/Process Redesign

      Mon 5/44:00 PM—7:00 PM (UTC)
    3 more items

    Between Sessions Mini-Project

    1 item

    Session 2: May 5th - Designing for Accountability

    • May

      5

      Designing for Human In The Loop & Accountability

      Tue 5/54:00 PM—7:00 PM (UTC)
    4 more items

    Session 3: May 6th: Monitoring, Coherence, and Sustainability

    • May

      6

      Human/AI Collaboration

      Wed 5/64:00 PM—7:00 PM (UTC)
    5 more items

Schedule

Live sessions

12 hrs / week

Three 3-Hr Live Sessions + Open Office Hours + Optional Chats

    • Mon, May 4

      4:00 PM—7:00 PM (UTC)

    • Tue, May 5

      4:00 PM—7:00 PM (UTC)

    • Wed, May 6

      4:00 PM—7:00 PM (UTC)

Projects

2-5 hrs / week

Projects applying the skills being learned

Async content

2 hrs / week

Videos, readings, and reflections

Testimonials

  • I appreciated the feedback and hearing the experiences of others. I liked Angela's hands-on activities that let us experience the concepts and opportunities to unpack it.

    Testimonial author image

  • Angela explained every concept with an example in layman's terms which allowed us to grasp the concept easily and relate it to our own work.

    Testimonial author image

  • Group activities, energy from instructor, and the #1 thing was the real world examples. Great positivity from Angela, great teacher.

    Testimonial author image

  • I liked the structure of the information, the simplicity of the information, the universal examples, and the relevance of the information

    Testimonial author image

  • I like the group sharing experiences. I love that Angela is so good at consistently giving examples of what she's describing. That helps a lot to visualize and understand more fully.

    Testimonial author image

What You'll Walk Away With

  • A framework to analyze business processes integrated with AI and strategy

  • Practice applying business process and AI mapping skills

  • End-to-end analysis mindset and skills

  • All course registrants will get 3 FREE months for Angela’s Premium BA-Cube Membership!

✅ Join The Full Series! ($$$ - Discounts!)

  • Course 1: The Business Analyst Role in the Age of AI

  • Course 2: AI Literacy for Business Analysts

  • Course 3: AI-Accelerated Business Analysis

  • Course 4: AI-Enabled Systems & Process Design

  • Course 5: Agentic AI Skills for Business Analysts

Purchase all 5 courses and save $1,000!

Buying all 5 individually costs $ 3,395; buy all 5 now for $2,395! Purchase Here

Have a group? Groups of 3 or more pay $2,000 per person for the entire series! Email Angela at Angela@BA-Squared.com for a custom invoice.

Frequently asked questions

$749

USD

May 4May 8
Enroll