AI-Enabled Business Process/Systems Design

Angela Wick

Modernizing Business Analysis

Design AI-Enabled Business Systems That Actually Work

Most AI initiatives focus on tools and tasks.

Few redesign the process and/or system.

When AI is inserted into broken or unclear processes, the result is:

  • More exceptions

  • Hidden ownership gaps

  • Unclear escalation

  • Fragile automation

  • Accountability confusion

  • Scaling nightmares

This means increased cost and unhappy customers!

AI changes how systems behave. We must design coherent processes with the end-to-end in mind.

That means intentionally aligning:

  • Users and their scenarios

  • User experience and workflows

  • Business rules and policies

  • Data flows

  • AI guidance, guardrails, governance, and performance measures

Business analysis is the skill set, mindset, and discipline that brings all of these elements together—integrating them into coherent solutions that deliver real business value.

What you’ll learn

Learn how to redesign end-to-end processes so AI strengthens your organization instead of fragmenting it.

  • How to evaluate a process for it's AI usage and risks

  • Assess workflows to uncover opportunities for AI integration

  • Analyze how different AI enablement introduces different risks

  • Identify where AI will assist, recommend, decide, or act autonomously

  • Distinguish human-only, AI-only, and hybrid decision steps

  • Evaluate where AI introduces probabilistic behavior into deterministic processes

  • Determine where ownership is needed

  • Communicate what needs ownership and why

  • Recommend, define, and design human checkpoints

  • Design Human In The Loop Processes

  • Facilitate decisions about AI Ownership

  • Facilitate Human/AI governance and process design

Learn directly from Angela

Angela Wick

Angela Wick

25+ years practicing, shaping, and teaching analysis, product, and requirements.

See all products from Angela

Who this course is for

  • Business Analysts, Product Owners, Business Systems Analysts, Systems Analysts, Business Process Analysts, and similar roles.

  • BA Leaders redefining roles for AI-enabled teams

  • Business Leaders, Project and Product Professionals pulled into AI initiatives without clear accountability

What's included

Angela Wick

Live sessions

Learn directly from Angela Wick in a real-time, interactive format.

3 hr Daily Live Online Interactive (and Recorded) Sessions

3 hr Live Online Interactive (and Recorded) Sessions with Angela and other learners, creating a deep experience to engage, interact, and process the learnings. Small-group breakouts not recorded.

Hands-On, High-Engagement Experience

You’ll participate in group discussions, breakout exercises, workbook activities and large group discussions.

Using your own AI tools

Use tools you have access to, and learn to ask for more! This approach ensures the learning is practical and directly applicable to your day-to-day work environment.

Practice Exercises and Reflections

You will get a course workbook with course exercises, reflections, templates, and guides to practice applying to your work.

Maven Guarantee

Your purchase is backed by the Maven Guarantee.

Course syllabus

3 live sessions • 16 lessons

Week 1

Nov 16—Nov 18

    AI-Enabled Business Process/Systems Design - Session 1

    • Nov

      16

      AI-Enabled Business Process/Systems Design

      Mon 11/165:00 PM—8:00 PM (UTC)
    5 more items

    Between Sessions Mini-Project

    1 item

    AI-Enabled Business Process/Systems Design - Session 2

    • Nov

      17

      AI-Enabled Business Process/Systems Design

      Tue 11/175:00 PM—8:00 PM (UTC)
    5 more items

    AI-Enabled Business Process/Systems Design - Session 3

    • Nov

      18

      AI-Enabled Business Process/Systems Design

      Wed 11/185:00 PM—8:00 PM (UTC)
    5 more items

Free resources

What You'll Walk Away With

  • Clear articulation of the BA role in AI-enabled organizations

  • Language to explain BA value without defensiveness

  • A changed mindset and understanding of your future!

  • All course registrants will get 3 FREE months for Angela’s Premium BA-Cube Membership!

Join The 5-Course Series!

Amplify your impact, and save $!

Bundle and Save! Plus Group Pricing!

Save $1,300-$1,600 per person!

Buying all 5 individually costs $ 3,395 ($3,795 on/after Dec 8th); buy all 5 now for $2,395 ($2,499 Dec 8th and after)

Team of 3+ - $2,000 per person until Dec 8th. On/After Dec 8th 2026, $2199/each for your team of 3 or more.

Course 1: The Role of Business Analysis in the Age of AI 2 days, full price $499

Course 2: AI Literacy for Business Analysis 2 days, full price $499

Course 3: AI-Accelerated Business Analysis 3 days, full price $649, starting Dec 8th price increases to $749

Course 4: AI-Enabled Business/System Process Design 3 days, full price $749, starting Dec 8th price increases to $849

Course 5: Analysis for Agentic AI 4 days, full price $999, starting Dec 8th price increases to $1,199

Upon purchase we will ask what dates you would like and get you registered for each course! Mix and match dates, take in any order (though we recommend in order).

IIBA Training Partner

18 PDU/CDU Credits for Learners Who Complete the Course. 69 Total PDU/CDU for the 5-Course series!

Frequently asked questions

Maven for Teams

Reimbursement

Get your company to pay

Everything L&D needs: email template, receipts, and certificate of completion.

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Team discount

Learn with your teammates

Save 20%+ when 2 or more teammates enroll in the same cohort.

Save 20%+ with a team

Private cohort

Run a cohort for your org

A dedicated cohort with a custom schedule and curriculum, tailored to your team.

Book a private cohort

$749

USD

·
Nov 16—Nov 18
·

3 cohorts