Personal Branding Pioneer
Leadership and Career Coach


AI can help leaders communicate faster, more effectively and at greater scale. But when it's used poorly, it can undermine trust, credibility, relationships and impact.
Leaders can unintentionally share inaccurate information, lose their distinctive voice, mishandle sensitive situations, damage important relationships, overwhelm people with unnecessary communication, and erode the trust and credibility they've worked years to build.
In this interactive workshop, career and leadership experts Kathy Caprino and William Arruda reveal six consequential errors leaders make when using AI for communication—and show you what to do instead.
Through practical examples, hands-on exercises and real-world leadership scenarios, you'll learn how to use AI as a powerful communication partner while keeping your judgment, perspective, voice and leadership firmly in the driver's seat.
Learn the AI communication mistakes that can diminish your leadership and the strategies that build credibility, trust, and influence.
Recognize six mistakes that lead to inaccurate communication, lost trust, damaged relationships, and diminished impact.
Determine where AI strengthens communication, where it introduces risk, and which moments require your judgment, voice, and presence.
Use AI to strengthen your communication without allowing it to override your expertise, judgment, and distinctive point of view.
Use AI strategically to develop, refine, and repurpose your ideas so you can share your expertise consistently and expand your influence.
Navigate change and important leadership moments and experiences in ways that strengthen relationships, credibility, and positive impact.
Explore how AI is changing leadership communication. Discover the extraordinary opportunities AI creates for leaders and managers, and why human judgment, clarity, authenticity, and trust matter more.
Discover six ways AI can weaken your credibility, relationships, and impact, and learn. how these mistakes show up in real-world leadership situations.
Develop your point of view before engaging AI. Use critical thinking, experience, curiosity, and judgment to determine what you want to say, why it matters, and what your audience needs most from you.
Evaluate real leadership communication situations and determine where AI can add value, where it creates risk and where you need to lead.
Use AI as a brainstorming partner, challenger, editor, simplifier, and accelerator without making it your author. Learn practical techniques for preserving your distinctive voice.
Diagnose AI-generated leadership messages and transform them into communication that's clearer, more authentic, credible, and effective.
Explore moments that carry greater interpersonal or emotional weight—including recognition, feedback, change, uncertainty, and difficult news - and why your presence matters.
Work through real-world leadership scenarios and determine what should be AI-generated, AI-assisted or communicated personally by you.
Create guidelines for using AI effectively. Determine where you'll use it, where you'll stay firmly in the driver's seat, what you'll always verify and review, and what you won't outsource.
Identify what you'll stop, start and do differently. Leave with an actionable approach for using AI to communicate with greater clarity, authenticity, trust, and impact. And grow your career success.

Author. Speaker. Forbes Contributor. AI Enthusiast.


Author, Speaker, Forbes Contributor, and LinkedIn Top Voice
Leaders, Emerging Leaders, Managers: You lead people through change and want to harness AI to communicate with impact more effectively.
HR, L&D & Talent Leaders: You help talent adopt AI while protecting the communication and relationships that enable people to thrive.
Tech Leaders, FDEs, Client-Facing Staff: You need to explain complex ideas, build trust, and influence leaders without losing your humanity.
Live sessions
Learn directly from William Arruda & Kathy Caprino in a real-time, interactive format.
Community of peers
Stay accountable and share insights with like-minded professionals.
AI or Human? Decision Guide
Determine when AI can help and when you need to lead.
6 AI Communication Blunders Checklist
Spot potentially damaging mistakes before they happen.
Leader-Led Communication Checklist
Evaluate important messages before you send them.
Leadership Voice Prompt Builder
Get better AI support while preserving your distinctive voice and perspective.
High-Stakes Communication Guide
Navigate sensitive communication with greater judgment and care.
Personal AI Communication Commitments
Establish your own principles for how you'll use AI going forward.
Lifetime access
Go back to course content and recordings whenever you need to.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Maven Guarantee
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Maven for Teams
Reimbursement
Get your company to pay
Everything L&D needs: email template, receipts, and certificate of completion.
Get reimbursedTeam discount
Learn with your teammates
Save 20%+ when 2 or more teammates enroll in the same cohort.
Save 20%+ with a teamPrivate cohort
Run a cohort for your org
A dedicated cohort with a custom schedule and curriculum, tailored to your team.
Book a private cohort$297
USD
12–3pm EDT