Improving Search Relevance

Doug Turnbull

Worked with 100+ teams on search quality

Make a step change in search quality

Poor search destroys user experience. It frustrates users in e-commerce, legal, medical, and nearly every domain. Now with AI, we see agentic and RAG applications sink or swim on the accuracy of search results.

In this workshop we uncover what's holding you back. What key problem areas prevent you from making progress on search? Why haven't you gotten to the next level?

We'll stack-rank the highest impact changes you could make to your search.

Workshop agenda

  • 9:00AM EDT

    Quantify search's business value

    For search to serve the organization, it must be measured and quantified. How do you measure and evaluate search quality


  • 10:30AM EDT

    Experimentation and feedback

    Accurate experimentation sits at the foundation of good search. Do you A/B test? Do you evaluate search by hand labeling results? Or do you just say "LGTM"?


  • 12:00PM EDT

    L0 Retrieval - vector, lexical, and other

    Initial retrieval casts a wide net. The smartest downstream ranker will fail with nothing to rank farther down the stack


  • 1:00PM EDT

    Reranking + Learning to Rank

    Do you rerank search results after your initial retrieval? If so, is that a model you train? Or something off the shelf? Let's see what opportunities you might have to improve result accuracy


  • 2:00PM EDT

    Query Understanding

    If you accurately understand the user's request, you can reflect their intent back to them. We'll dive into your query (+content) understanding and how to improve it.

Learn directly from Doug

Doug Turnbull

Doug Turnbull

Search + Retrieval expert

Coached teams at
Shopify.com
Apple
Amazon
Reddit
Wikipedia

Who this workshop is for

  • Search teams - anyone feeling like their teams plateaued with search relevance and wants a way to get to the next level

  • Executives - leadership teams eager to strategize about where the direction to take their search strategy

What's included

Doug Turnbull

Live sessions

Learn directly from Doug Turnbull in a real-time, interactive format.

Lifetime access

Go back to course content and recordings whenever you need to.

Community of peers

Stay accountable and share insights with like-minded professionals.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Maven Guarantee

Your purchase is backed by the Maven Guarantee.

Frequently asked questions