Build an AI agent for the Enterprise

Doug Turnbull

Agentic Search Expert

Hugo Bowne-Anderson

AI Builder/Educator (6 Million Students)

Real agents don’t just chat: they find, organize, and act.

Your company sits on endless reports, documents, and files. Agents leverage your company’s rich volumes of data to support customers and make business decisions.

In this course agentic search expert Doug Turnbull partners with AI expert Hugo Bowne-Anderson to create agents that actually work.

At the foundation of production agents sit an LLM, a reasoning loop, an agent harness, and a layer of context engineering + retrieval.

Research consistently shows AI answer quality depends more on the underlying search than any other factor. We’ll go from the ground up - building an agent from scratch, giving you what you need to make them actually useful with accurate search + retrieval.

You’ll come away having built a cloud-deployed customer service agent grounded in agentic search using MCP, modern retrieval techniques, best-in-class context engineering principles, and SOTA agent SDKs.

What you’ll learn

Build and reason about enterprise agents grounded in your team's knowledge base

  • Learn how agents really work: LLM calls, tools, state, and reasoning loops.

  • Build an agent in Python before moving to higher-level SDKs and frameworks.

  • Know when to use simple LLM calls, workflows, or full agentic reasoning.

  • Connect agents to company docs, reports, files, and knowledge bases.

  • Go beyond basic RAG with multi-step search, retrieval, filtering, and synthesis.

  • Use MCP and retrieval tools to help agents find the right context before acting.

  • Design the prompts, tool schemas, memory, and context that guide agent behavior.

  • Build context engineering patterns that keep agents focused, grounded, and useful.

  • Add guardrails, structured outputs, and error feedback for more predictable systems.

  • Improve retrieval with BM25 baselines, recall-first search, reranking, and filtering.

  • Use evals and LLM judges to test whether your agent is actually working.

  • Deploy a cloud-based customer service agent with async jobs, hooks, and automation.

Learn directly from Doug & Hugo

Doug Turnbull

Doug Turnbull

Led teams at Shopify, Reddit, Wikipedia

Coached teams at
Shopify.com
Reddit
Wikipedia
LexisNexis
Apple
Hugo Bowne-Anderson

Hugo Bowne-Anderson

AI & data engineer, consultant, educator of 6+ million students (ex-Yale)

Coached teams at
Google
Instagram
OpenAI
Netflix
Yale
See all products from Doug

Who this course is for

  • Data scientists, machine learning engineers who are sick & tired of seeing and building prototypes & want to ship reliable LLM applications

  • Software engineers who want to learn how to build Generative AI systems and learn the LLM software development lifecycle.

  • Search technologists who connect enterprise knowledge with AI systems with RAG + Agentic Serach

What's included

Live sessions

Learn directly from Doug Turnbull & Hugo Bowne-Anderson in a real-time, interactive format.

Lifetime access

Go back to course content and recordings whenever you need to.

Community of peers

Stay accountable and share insights with like-minded professionals.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Maven Guarantee

Your purchase is backed by the Maven Guarantee.

Course syllabus

Week 1

Aug 27—Aug 30

    Aug

    27

    Workshop 1 - building AI agents

    Thu 8/2710:00 PM—1:00 AM (UTC)

Week 2

Aug 31—Sep 6

    Aug

    31

    Office Hours w/ Doug + Hugo

    Mon 8/3110:00 PM—11:00 PM (UTC)

    Sep

    3

    Modern Agentic Retrieval to Ground your Agent

    Thu 9/310:00 PM—1:00 AM (UTC)

Schedule

Live sessions

4 hrs / week

    • Thu, Aug 27

      10:00 PM—1:00 AM (UTC)

    • Mon, Aug 31

      10:00 PM—11:00 PM (UTC)

    • Thu, Sep 3

      10:00 PM—1:00 AM (UTC)

    • Mon, Sep 7

      10:00 PM—11:00 PM (UTC)

Projects

3 hrs / week

Async content

3 hrs / week

Frequently asked questions

Maven for Teams

Reimbursement

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Everything L&D needs: email template, receipts, and certificate of completion.

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Team discount

Learn with your teammates

Save 20%+ when 2 or more teammates enroll in the same cohort.

Save 20%+ with a team

Private cohort

Run a cohort for your org

A dedicated cohort with a custom schedule and curriculum, tailored to your team.

Book a private cohort
Save 25% through Sunday

$750

USD

Aug 27Sep 7
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