Courses
Multi-day, guided programs to get real results
Course3 weeks

The management consulting toolkit
Understand how to turn complex problems into clear, structured recommendations that drive confident decisions.
Nov 8 – Nov 26
View course Course3 weeks

Level up the impact of your UX research
Turn customer research into clear, powerful deliverables that drive action.
4.8(49)
Workshops
Single-day, hands-on sprints to practice new skills
Lightning Lessons
Free, interactive sessions to explore new topics
Lightning Lesson30 minutes

Market Sizing for Designers, Researchers and PMs
LIVE·Wed, Oct 21, 1:00 AM
Sign up Lightning Lesson30 minutes

Executive communication skills for designers and researchers
LIVE·Wed, Oct 28, 1:00 AM
Sign up Lightning Lesson30 minutes

How to actually be strategic at work
WATCH
Watch now Lightning Lesson30 minutes

How to structure and solve ambiguous problems
WATCH
Watch now Lightning Lesson30 minutes

Nail how you write customer insights
WATCH
Watch now Lightning Lesson30 minutes

Build Strategic Influence as a UX researcher
WATCH
Watch now Alumni reviews
Carmen
Live cohort
UXR · Maisa
Level up the impact of your UX research
I found Ruby’s *Level Up the Impact of Your UX Research* course incredibly valuable!
The format works really well: you watch the videos at your own pace, put what you’ve learned into practice through hands-on activities, and then come together in workshops to ask questions, share approaches, and learn from how others have tackled the exercises.
The materials are excellent, practical, and easy to apply. I started incorporating what I was learning into my work while I was still taking the course!
It has given me a fresh perspective and a set of practical tools to make UX research insights more impactful and actionable. I highly recommend it to anyone looking to increase the impact of their research!
Alana
Live cohort
Lead UX Researcher · TaskRabbit
Level up the impact of your UX research
This course is a goldmine of strategies for communicating insights better. Ruby teaches you how to frame research so it lands with the people who need to act on it, and how to tailor insights to different audiences too. Many UXRs aren't as business-savvy as they should be, and this course helps fill that gap. Ruby introduced frameworks common in business and consulting that were new to me. I'm already using one on a new project with a business stakeholder, and using a framework he's familiar with instantly raised my credibility. If you want your UXR work to have more influence, this is well worth your time.
Margaret
Live cohort
Customer Support ·
Level up the impact of your UX research
The biggest value of this course for me was how the knowledge was presented. It was very engaging and easy to follow, even for someone who is not a native English speaker.
I really liked the way Ruby ran the workshops. She is open and friendly, and there was always space to ask questions. This made it easy to learn and to feel confident while practicing.
It was a very motivating experience. The course helped me practice my skills and stay connected to the field of UX research.
I'm very grateful for this experience, and I highly recommend the course.
Olya
Live cohort
VP of Content Supply Chain Architecture · WorkFocus.io
Level up the impact of your UX research
Fantastic course!
Theresa
Live cohort
Content strategy consultant · Key Pointe Consulting
The UX research impact masterclass
The quantity and quality of content in Ruby's course was really amazing. She put in so much effort and has really refined her thinking. I'm super impressed by her work and her BRAIN. The amount of information she shares with practitioners is really generous.

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