Workshop

Build a Live Voice-of-the-Customer Dashboard: for Operators & COOs

Rona Ruthen

Startup operator. Re-work with AI.

Turn raw customer reviews into a live dashboard your team actually uses.

We take one real, high-value workflow and build it end to end.

You'll start with raw customer data, reviews you scrape, connect, or generate. You'll use Claude as your analyst to find the themes, the pain points, and the one insight the numbers alone won't show you. You'll design a dashboard around the decision it needs to drive, build it as a live app in Lovable, secure it to your company domain, and leave with a plan to keep it alive.

It's the same exercise I run inside my AI-First Ops Leaders Program, here expanded and slowed down so every step gets the depth it deserves, and built entirely on your own data.

This hands-on workshop is limited to 30 spots.

What you’ll learn

You'll leave able to turn raw customer feedback into a live, shared dashboard your leadership team uses, built on your own data.

  • Pull real signal from public reviews and your own sources, structured and ready to analyse.

  • Surface themes, root causes, and a non-obvious insight, without inventing numbers.

  • Build for the decision it needs to drive, so it creates action, not decoration.

  • Secured to your company domain and ready to share with your leadership team.

  • Set a refresh cadence and an owner, so the dashboard keeps earning its place.

Workshop agenda

  • Get your raw data

    Scrape, connect, or generate a structured review dataset. You leave with your own VOC dataset.

  • Find the insight with Claude

    Themes, pain points, wins, and one thing the counts won't tell you. You leave with an analysis you'd put in front of your CEO.

  • Design the dashboard

    Turn the insight into a spec, then a first interactive artifact. You leave with a dashboard spec and a working prototype.

  • Build the live app in Lovable

    From spec to a working app, tab by tab. You leave with a functioning dashboard app.

  • Make it live, secure and shareable

    SSO, domain restriction, publish. You leave with a live URL locked to your team.

  • From dashboard to ritual

    Refresh cadence, ownership, and the score-improvement plan. You leave with a plan to keep it alive.

Learn directly from Rona

Rona Ruthen

Rona Ruthen

Contact

Startup operator, ex-Monzo. Redesigning how work gets done in an AI-pilled world

See all products from Rona Ruthen

Who this workshop is for

  • COOs and VP Ops at startups and scale-ups who want customer feedback to drive decisions, not sit in tabs nobody opens.

  • Heads of CX or Customer Operations with feedback scattered across reviews, tickets and surveys who want one clear, shareable view.

What's included

Rona Ruthen

Live sessions

Learn directly from Rona Ruthen in a real-time, interactive format.

Lifetime access

Go back to course content and recordings whenever you need to.

Community of peers

Stay accountable and share insights with like-minded professionals.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Maven Guarantee

Your purchase is backed by the Maven Guarantee.

Frequently asked questions

Maven for Teams

Reimbursement

Get your company to pay

Everything L&D needs: email template, receipts, and certificate of completion.

Get reimbursed

Team discount

Learn with your teammates

Save 20%+ when 2 or more teammates enroll in the same cohort.

Save 20%+ with a team

Private cohort

Run a cohort for your org

A dedicated cohort with a custom schedule and curriculum, tailored to your team.

Book a private cohort

$379

USD

Aug 12
·

2–5am EDT

Enroll