People First: Communicating with Empathy in Crisis
Hosted by Kathryn Kolaczek
Mon, Apr 6, 2026
4:00 PM UTC (30 minutes)
Virtual (Zoom)
Free to join
Go deeper with a course

Mon, Apr 6, 2026
4:00 PM UTC (30 minutes)
Virtual (Zoom)
Free to join
Go deeper with a course

What you'll learn
How to acknowledge harm and emotion authentically
Language that builds trust rather than defensiveness
Internal vs. external empathy considerations
How empathy strengthens credibility, not weakens it
Why this topic matters
You'll learn from
Kathryn Kolaczek
Crisis Communications Strategist
Kathryn Kolaczek is the CEO of Alchemy Communications, bringing deep experience in communications, media, and public relations. She helps organizations navigate high-stakes moments through crisis communications, risk management, and media training—pairing practical planning with calm, timely execution. Kathryn leads business development and strategy, guiding a diverse roster of clients through communications strategy, marketing plans, and reputation-building initiatives delivered with efficiency and high standards.
With a background spanning PR, digital marketing, and media, Kathryn is also a former founder and editor of a national publication for entrepreneurs and the author of a book for entrepreneurial women. Known as an engaging speaker, she regularly leads discussions on crisis communications and shares insights with business and communications communities across North America.
