practical skills and tangible tools to accelerate your career immediately
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What you'll learn
Unlock the full potential of customer conversations
Learn the building blocks of quality customer conversations
Increase your confidence in running interviews
Align with your business goals
Why this topic matters
You'll learn from
Carol Rossi
Founder, Carol Rossi Consulting
I help companies see maximum impact from research insights by providing training and advising. With 25+ years of experience, I spent 14 years leading research teams focused on vision and strategy, brand retention and building, and user experience metrics, at Edmunds, NerdWallet, and Kelley Blue Book. Through the 2000s, I ran a consultancy where I worked with companies like Hulu, Citibank, Belkin, GeoCities, Symantec, and Yahoo!
I developed a program like this at Edmunds and NerdWallet to train scores of designers, PMs, engineers, product marketing managers, and others, to successfully collect their own customer insights, and now offer this course for clients in-house and on Maven.
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