I help companies see maximum impact from research insights by providing training and advising. With 25+ years of experience, I spent 14 years leading research teams focused on vision and strategy, brand retention and building, and user experience metrics, at Edmunds, NerdWallet, and Kelley Blue Book. Through the 2000s, I ran a consultancy where I worked with companies like Hulu, Citibank, Belkin, GeoCities, Symantec, and Yahoo!

I developed a program like this at Edmunds and NerdWallet to train scores of designers, PMs, engineers, product marketing managers, and others, to successfully collect their own customer insights, and now offer this course for clients in-house and on Maven.