3 Tips for Diagramming Conflict at Work

Hosted by Kate Krontiris and Charley Johnson

Tue, Dec 10, 2024

8:00 PM UTC (1 hour)

Virtual (Zoom)

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What you'll learn

Get clarity on what kind of conflict you're facing

Work out whether you're in conflict over tasks, relationships, or values

Map the dynamics of the conflict cycle

Learn how behaviors, interpretations, and emotions cycle to perpetuate conflict

Figure out how to get people the help they need

Discern positions from interests, and identify opportunities for resolution

Why this topic matters

Conflict is a natural part of human life – but most of us never learn how to work through it productively. Instead of avoiding hard topics or getting caught in a cycle of emotion, learn how to diagram a conflict so that it can be resolved. Exercise leadership as a facilitator who helps colleagues see shared interests and engage in creative problem-solving.

You'll learn from

Kate Krontiris

Co-Founder at Facilitation Leadership Lab

Facilitator, ethnographer, and musician, Kate is an organizational development strategist with over 20 years of facilitation, mediation, and conflict resolution experience. Clients have included Google, Obama United States Digital Service, Facebook, and United Nations.

Charley Johnson

Co-Founder at Facilitation Leadership Lab

Writer, teacher, facilitator, and obnoxiously proud uncle, Charley works at the intersection of technology and social change. He founded Untangled, a newsletter and podcast on technology, people, and power. Currently at Data & Society; previously at USAID and GWU.

Learn directly from Kate Krontiris and Charley Johnson

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