Facilitation Leadership Lab


(18 ratings)


9 Days


Cohort-based Course

Accelerate your career, unlock your organization’s potential, and build better worlds with proven facilitation skills. 

Course overview

🔮 Facilitating organizational change might seem like magic — it’s not.

We’ve all been in working environments that lack purpose, focus on the wrong issue(s), fail to address ingrained group dynamics, or become hijacked by conflict and difficult personalities.

By the end of this two-week, live, online course, you’ll be able to contribute to or lead a working environment that:

- Cultivates shared meaning around the content of their work.

- Makes productive use of difference and conflict.

- Focuses on the actual/real challenge at hand — both internally and externally.

- Makes meaningful progress toward achieving their goals.

- Offers a sense of belonging to all team members.


The Facilitation Leadership Lab is a live, online, cohort-based course for rising and established leaders who want to sharpen their facilitation skills in order to unlock their organization’s potential, accelerate their career path, or grow their consulting practice. You’ll practice these skills and frameworks in a simulated, lab-like environment, and receive personalized feedback, 1:1 coaching, and access to a peer-learning community.

Facilitating organizational change isn't magic -- you can learn the skills that will help you turn stuck organizations into thriving ones, and accelerate your career.

Enroll today! We will be offering different prices depending on when you register:

- $750 if you register before January 15, 2024

- $1,000 if you register from January 15, 2024 through February 15th.

- $1,500 if you register after February 15th.

*There is a special offer of $750 per person for groups of three or more people, regardless of the registration date.

🤔 Who is this course for?


Rising or established leaders who want to level up their facilitation skills and transform their organization


Coaches and consultants who want to grow their practice with proven facilitation tools and frameworks.


Sick of bad processes preventing your organization or community from achieving its goals? This is for you!

What you’ll get out of this course

Actionable facilitation tools and frameworks.

You’ll learn proven facilitation tools and key concepts like agenda setting, active listening, relational anchoring, reframing and reflecting, conflict de-escalation, managing challenging principals, diagnosing the present adaptive challenge, and identifying ideal outcomes.

Improve your craft through guided practice, peer learning, and personalized feedback. 

A successful facilitation requires more than a rubric — it is an embodied craft that requires practice in dynamic contexts. You’ll practice these tools and frameworks in a simulated, lab-like environment, and receive personalized feedback, and 1:1 coaching.

Join the Facilitation Leadership Lab peer-learning community.

Facilitating change in organizations is hard, often lonely work. Leaders need peers to learn from and with. This course is your passport to a thriving peer-learning community and privileged access and discounts to future offerings from the instructors. 

1:1 Coaching

You'll have the opportunity to engage 1:1 with the instructors in a free coaching session after the workshop is complete.

Course syllabus

8 modules • 8 lessons
Expand all modules
  • Week 1

    Mar 9—Mar 10

    Week dates are set to instructor's time zone


    • Session 1: Active Listening

    • Session 2: Reframing & Reflecting

    • Session 3: Managing Group Conflict

    • Session 4: Managing Challenging Personalities

  • Week 2

    Mar 11—Mar 17

    Week dates are set to instructor's time zone


    • Identifying the Core Problem

    • Identifying Your Gathering Purpose

    • Identifying Ideal Outcomes

    • Agenda Setting


(18 ratings)

What students are saying

What people are saying

        Kate is an effective facilitator with the patience and energy needed to support a room full of people to connect and engage in meaningful work.  I found her to be a great communicator and very skilled at observing the needs of participants in ways that promote deeper participation.
Sarita G.

Sarita G.

Vice President of US Programs, Ford Foundation
        “Charley is an accomplished, next-generation facilitator and strategist who builds generative connections across sectors, topics, ideas, and people with different perspectives and backgrounds. He is simply an incredible partner for empowering communities to make progress against complex problems."
Colin Maclay

Colin Maclay

Executive Director of USC Annenberg Innovation Lab
        Kate has led several impactful workshops for the Google Social Impact team including a 2-day session with a leading group of researchers & practitioners in the civic tech field. Kate is a master facilitator whose infectious energy & passion helps groups align on strategic opportunities that build on the strengths of the participants & organization.
John Webb

John Webb

UX Research Lead, Google Search Social Responsibility
        As a facilitator, Charley skillfully pulls out diverse perspectives and comfortably navigates areas of strategic divergence. If you want help coalescing around a new future direction or change agenda, he is your guy!" 
Priya Vora

Priya Vora

Managing Director, Digital Impact Alliance
        Charley's strategic thinking, high EQ, deep listening skills, and ability to ask incisive questions help cut to the heart of complex and challenging group dynamics, while moving the group toward impact. He's a special facilitator and I highly recommend this course."
Nick Martin

Nick Martin

CEO, TechChange
        Kate has been a fabulous thought partner, designer, and facilitator of some of the most challenging and important gatherings I’ve been a part of. With a massive EQ and capacity for deep listening and adaptation, she manages to attend to difficult power dynamics and make everyone feel heard without delaying or watering down hard choices."
Paige N.

Paige N.

Describing work with Kate for a global philanthropic organization

Meet your instructors

Kate Krontiris

Kate Krontiris

Kate’s work as a facilitator, researcher, and organizational strategist has addressed a variety of public challenges, often with an intersection of technology. As an organizational development strategist, Kate has over 20 years of facilitation, mediation, and conflict resolution experience. She specializes in qualitative methodologies, including ethnography, user research, and design research. Applications have included organizational strategy, product design, policy recommendation, and programmatic design.

Kate has served as a consultant to Google, Facebook, the Trusted Elections Fund, Luminate, Mobius Executive Leadership, and the Make the Breast Pump Not Suck Project, among others. Kate also served as a consulting user researcher for the U.S. Digital Service within the Executive Office of President Barack Obama.

Kate is a graduate of Columbia University, where she received a Bachelor of Arts in Sociology. She holds a Masters in Public Policy from Harvard University’s Kennedy School of Government and an MBA from MIT’s Sloan School of Management.

Charley Johnson

Charley Johnson

Charley is a writer, teacher, and facilitator who works at the intersection of technology and social change. He founded Untangled, a newsletter and podcast on technology, people, and power, and teaches at George Washington University on related topics.*

Charley has spent much of his career facilitating multi-stakeholder collaborations. He currently leads the Public Technology Leadership Collaborative, a new peer-learning collective of scholars, researchers, and government leaders committed to addressing the social and cultural implications of data and technology. Before that, he led the Disinformation Action Lab at Data & Society, which won the University of Washington’s Center for an Informed Public inaugural ‘Award for Excellence’ for its multi-stakeholder work on the 2020 Census. Once upon a time, he co-founded and ultimately led the Center for Digital Development at the U.S. Agency for International Development.

He’s graduate of the University of Washington (Go Huskies!) and the Harvard Kennedy School. Most importantly, he’s an obnoxiously proud uncle.

*This is a personal project and is not affiliated with Data & Society Research Institute or George Washington University.

A pattern of wavy dots
Be the first to know about upcoming cohorts

Facilitation Leadership Lab


Bulk purchases

📅 Course schedule

8 hours per weekend, 2 weekends in a row
  • March 9 - 17, 2024

    Saturday and Sunday, 12:00 - 4:00pm EST

    Session 1: Saturday, March 9, 12:00 - 4:00 pm EST

    Session 2: Sunday, March 10, 12:00 - 4:00 pm EST

    Session 3: Saturday, March 16, 12:00 - 4:00 pm EST

    Session 4: Sunday, March 17, 12:00 - 4:00 pm EST

  • ‘Homework’

    1-2 hours per weekend (optional)

    In between the two weekends, participants will be given ‘homework’ that they can use to practice the skills they’re learning with course participants and deepen their understanding of the frameworks.

Free resource

Skills Workbook

This is a sneak peek into the Facilitation Leadership Lab "Skills Workbook."

The workbook is organized to track the course and includes roughly 20 total skills. Each skill is accompanied by tools and resources to make them even more practical.

This snippet of the workbook includes the introduction and one key facilitation skill — “Identifying the Core Problem.” Enjoy!

Get this free resource

Learning is better with cohorts

Learning is better with cohorts

Practice in a lab environment

Facilitation is an embodied craft that requires practice in dynamic contexts. Apply your new skills and frameworks via interactive exercises, and receive personalized feedback.

Peer-Learning Community

This course is your passport to a thriving peer-learning community that will continue after the course comes to a close. 

1:1 Coaching

Get input or feedback on a complex facilitation you’re preparing. Or debrief one that you just led! 


Access the Facilitation Leadership Lab ‘workbook,’ a set of tools, frameworks, and templates that you can use during and after the course to support your ongoing facilitation work.  

⁉️ Frequently Asked Questions

What happens if I can’t make a live session?
I work full-time, what is the expected time commitment?
What’s the refund policy?
I have a different question - who can I email?
A pattern of wavy dots
Be the first to know about upcoming cohorts

Facilitation Leadership Lab


Bulk purchases