Sheila O'Sullivan
Free Lesson

How to Deliver Feedback Without Making Enemies

30 min
Aug 25, 2026 12:00 PM

What you'll learn

Recognize why "reasonable" feedback can break trust

It's not that you disagree, it's how the disagreement landed. Learn why your feedback can unintentionally trigger others

Spot how different communication styles respond

Learn how the four Communication Comfort Zones respond differently to feedback and disagreement so you can adapt.

Take away 2 adaptations you can use immediately

Avoid hurt feelings, being dismissed, and personal animosity when giving feedback so your words land as you intend.

Why this topic matters

We send unintentional signals every day when we respond to team members' ideas, react to wins and losses, and praise or critique performance. The way we deliver that feedback is as important as what we say. Understanding the lens of different communication styles gives you tools to ensure your feedback and disagreement land effectively without breaking trust.

You'll learn from

Sheila O'Sullivan

Sheila O'Sullivan

Certified communications trainer, former CSO/COO helping leaders build trust

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