Tue, Aug 25, 2026
4:00 PM UTC (30 minutes)
Virtual (Zoom)
Free to join
Go deeper with a course

Tue, Aug 25, 2026
4:00 PM UTC (30 minutes)
Virtual (Zoom)
Free to join
Go deeper with a course

What you'll learn
Recognize why "reasonable" feedback can break trust
Spot how different communication styles respond
Take away 2 adaptations you can use immediately
Why this topic matters
You'll learn from
Sheila O'Sullivan
Certified communications trainer, former CSO/COO helping leaders build trust
With degrees from top institutions and a track record of professional success in competitive and challenging environments, I was promoted to C-level in my 30s. But I was struggling to get consistent results from all of my team members. If I was recognized by others as being smart and accomplished, then why wouldn't people just do what I wanted all the time?
It takes way more than credentials to earn trust. More than anything, it requires understanding how you appear to others in your interpersonal communications.
I relied on this model as a VP, CSO, and COO in rapidly growing companies.
I have seen the most seasoned executives have "aha moments" when they see how this tool empowers them and their teams to break communication barriers and improve outcomes.