How to Deliver Feedback Without Making Enemies

Hosted by Sheila O'Sullivan

Tue, Aug 25, 2026

4:00 PM UTC (30 minutes)

Virtual (Zoom)

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The Simplest Framework for Influence: Communication Skills for ICs & Managers
Sheila O'Sullivan
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What you'll learn

Recognize why "reasonable" feedback can break trust

It's not that you disagree, it's how the disagreement landed. Learn why your feedback can unintentionally trigger others

Spot how different communication styles respond

Learn how the four Communication Comfort Zones respond differently to feedback and disagreement so you can adapt.

Take away 2 adaptations you can use immediately

Avoid hurt feelings, being dismissed, and personal animosity when giving feedback so your words land as you intend.

Why this topic matters

We send unintentional signals every day when we respond to team members' ideas, react to wins and losses, and praise or critique performance. The way we deliver that feedback is as important as what we say. Understanding the lens of different communication styles gives you tools to ensure your feedback and disagreement land effectively without breaking trust.

You'll learn from

Sheila O'Sullivan

Certified communications trainer, former CSO/COO helping leaders build trust

With degrees from top institutions and a track record of professional success in competitive and challenging environments, I was promoted to C-level in my 30s. But I was struggling to get consistent results from all of my team members. If I was recognized by others as being smart and accomplished, then why wouldn't people just do what I wanted all the time?

It takes way more than credentials to earn trust. More than anything, it requires understanding how you appear to others in your interpersonal communications.

I relied on this model as a VP, CSO, and COO in rapidly growing companies.

I have seen the most seasoned executives have "aha moments" when they see how this tool empowers them and their teams to break communication barriers and improve outcomes.

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