Give Direction and Feedback Each Person Acts On
Leslie Ferry
Lead each person the way they're wired
Direction and feedback that work start with knowing how each person is wired
You hand off work, and what comes back isn't what you asked for. You give feedback, and one person runs with it while another goes quiet. Each person on your team takes in what you say through how they're wired, and what's clear to one can be missing what another needs.
In this 2-hour workshop, you'll go deeper into the four work patterns from Leslie Ferry's book The Career Edge, find your own and map every person on your team. Then you'll practice giving direction and feedback in the form each person needs, so you get the work you asked for and your feedback leads to growth and positive change.
The two hours are the beginning. You'll meet with Leslie for a 30-minute 1:1 to review your team map, and you'll get a month of Zee, a digital career partner that helps you keep practicing.
What you’ll learn
Learn how each person on your team is wired, so you get the work you asked for and your feedback leads to growth.
The four work patterns: the strength each brings, what motivates and worries each one, and how each can be misread
How to spot each person's pattern in everyday moments, and recognize your own
What each person needs to do their best work, from the goal and freedom to decide how to the details and time to think
How to hand off the same work in the form each person needs, so it comes back the way you intended
Why the same feedback is heard differently by each pattern
How to shape feedback that builds on what motivates each person, so it's heard as help and acted on
Workshop agenda
The four work patterns and how each is misread
Learn what each pattern brings to a team, how each tends to be misread, and who on your team comes to mind.
Find your own work pattern
See how you naturally lead, what you may leave out when you give direction or feedback, and how your team may read you.
Map your team, one person at a time
Identify each person’s likely pattern from everyday cues, and the relationship that feels hardest right now.
Direction and feedback for each person
Prepare one request and one piece of feedback for the person on your map who’s hardest to read, and decide how you’ll know it worked.
Learn directly from Leslie
Leslie Ferry
30-Year Tech Exec | Author | ICF Career Coach | Founder, The Career Edge
Who this workshop is for
New leaders promoted for being great at the work, who now lead people who don't work the way they do
Mid-level leaders whose teams have grown, or who inherited an established team and are still earning its trust
Any leader whose direction or feedback works with some people and not others, who wants to understand why
What's included
Live sessions
Learn directly from Leslie Ferry in a real-time, interactive format.
30-minute 1:1 team map review
With Leslie, to talk through your map and your hardest relationship.
$200 credit toward the 4-week course
Build a High-Performing Team: Lead Each Person the Way They're Wired when you enroll by Jan 8, 2027.
1 month of Zee
A digital career partner that helps you practice what you learned.
Leslie's book
The Career Edge: Closing the Gap Between Intent and Impact
Lifetime access
Rewatch the recording anytime.
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Frequently asked questions
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Reimbursement
Get your company to pay
Everything L&D needs: email template, receipts, and certificate of completion.
Get reimbursedTeam discount
Learn with your teammates
Save 20%+ when 2 or more teammates enroll in the same cohort.
Save 20%+ with a teamPrivate cohort
Run a cohort for your org
A dedicated cohort with a custom schedule and curriculum, tailored to your team.
Book a private cohort$200
USD
12–2pm EST
·2 cohorts