Managing Human and AI Teams

Eva Spexard

Multi-Agent & AI Adoption Advisor

Justin Bateh, PhD

Former COO | PhD Operations Management

The first management playbook for running humans and AI agents on one team.

Today's managers are doing two jobs at once.

They develop their people. And they direct their AI agents.

Almost nobody trained them for the second one.

I'm a Top 100 Maven instructor with a 4.8 rating across 138 reviews, a PhD in Operations Management, and a former COO. I ran 40+ AI rollouts at companies like Microsoft, Johnson & Johnson, and Medtronic. The pattern: agents arrive, managers get no guidance.

Nobody is coming to train you. So I built the program I wish existed.

In 5 class hours over 3 weeks, you'll build your Team Operating System: every task scored, routed human, agent, or hybrid, owned and checked.

Behind it, you'll walk away with a full playbook including the Decision Scorecard, the DIRECT Brief, the Trust Ladder, and your 90-Day Flight Plan.

Pilots didn't lose their jobs when autopilot arrived. Flying changed. Pilots stayed in command.

So will you.

This course is for managers and founders who lead people and are now expected to fold AI agents into the work. Not for you if you want to build agents or learn prompting. This is the management layer above the tools, not a tools course.

Want to train all of your managers? Email justin@projectsright.com for team discounts.

What you’ll learn

Your company rolled out AI and gave managers zero guidance. This course is the operating system for leading people and AI agents.

Give every AI task one human owner, so "the AI messed up" is never the answer
Change your standups, reviews, and one-on-ones for workers who don't attend meetings
Lead your people through the change so your best folks see a future, not a threat

Pick the right number of agents, so you're not running ten where two would do
Match each person to the work that matters more now
Rebuild roles around judgment and relationships, so everyone levels up

List every task your team does in one place
Sort each task into human, agent, or both, based on risk and repetition
Pick your first 2-3 agent tasks without risking anything big

Write one clear brief that works for a person or an agent
Stop fixing AI output at 9pm by fixing the brief instead
Use the same system to give clearer direction to your people too

Find where AI truly fits your team's workflow instead of adding tools nobody wants
Win over the skeptics and set rules for the ones already pasting everything into AI
Build habits that make AI use grow week over week instead of fading out

Walk into interviews and promotion talks with a real system, not buzzwords
Answer "how would you use AI with your team" with a plan you can draw on a whiteboard
Hold your own in AI strategy talks, even if your team hasn't used a single agent yet

Learn directly from Eva & Justin

Eva Spexard

Contact

Head of AI Operations at YouAI (the AI product from Passion.io)

Justin Bateh, PhD

Contact

Former COO | PhD in Operations Management | Top 100 Maven Instructor

See all products from Justin

Who this course is for

Managers with 3+ years experience Your habits were built for all-human teams. Learn to lead the team you actually have now.
Founders Stop being the bottleneck. Build one management system that routes work to your people and your agents.
Experienced managers taking on a hybrid team Walk in with a management operating system on day one.

What's included

Live sessions

Learn directly from Eva Spexard & Justin Bateh, PhD in a real-time, interactive format.

PDU-Eligible Training (9 PDUs)

Earn 9 PDUs toward your PMP renewal: 5 Power Skills, 2 Ways of Working, 2 Business Acumen. Your certificate of completion and documented course hours make self-reporting to PMI take minutes.

Your Team Operating System, on one page

Every recurring task your team does: scored, routed to human, agent, or hybrid, with a named owner and a QA check. You build it live on your real team during the course, and run your team from it the Monday after.

Change Conversation Scripts

Word-for-word scripts for the hard talks: calming the skeptic, guiding the over-user, and showing your best people a path forward.

The New Management Playbook

Every template behind the system, yours to keep: the Work Inventory, the Human vs. Agent Decision Scorecard, the 10-80-10 Principle, the DIRECT Brief, the Two-Way Trust Ladder, the Final 10 Rubric, the Ownership Chain, FLOW for when hybrid work breaks, and your 90-Day Flight Plan

Community of peers

Stay accountable and share insights with like-minded professionals.

Lifetime access

Go back to course content and recordings whenever you need to.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Maven Guarantee

Your purchase is backed by the Maven Guarantee.

Course syllabus

Week 1

Oct 5—Oct 11

Module 1: See All the Work Your Team Does

Oct
6
Live Session
Tue 10/64:30 PM—5:30 PM (UTC)

Module 2: Decide What Stays Human and What Goes to Agents

Oct
8
Live Session
Thu 10/84:30 PM—5:30 PM (UTC)

Week 2

Oct 12—Oct 18

Module 3: Delegate So It Comes Back Right the First Time

Oct
13
Live Session
Tue 10/134:30 PM—5:30 PM (UTC)

Module 4: Trust the Output Without Reviewing Everything

Oct
15
Live Session
Thu 10/154:30 PM—5:30 PM (UTC)

Free resource

The Team Work Inventory

Score every task your team does on judgment, stakes, and repeatability, then route it: human, agent, or hybrid.

Schedule

Live sessions

2 hrs / week

5 live sessions over 3 weeks. Can't make a time or have to miss one? No problem. Every session is recorded, and you get the replay.

Tue, Oct 6
4:30 PM—5:30 PM (UTC)
Thu, Oct 8
4:30 PM—5:30 PM (UTC)
Tue, Oct 13
4:30 PM—5:30 PM (UTC)

Projects

1 hr / week

You're already stretched thin. That's why every exercise here is short, practical, and built to get you applying the method immediately. No busywork.

Testimonials

Justin doesn't teach from a textbook; he teaches from 20 years of actually delivering projects. The real-world experience behind every lesson meant I could take what he shared and put it to work on my team immediately.
Pamela Scott
Strategic Marketing Consultants, Inc.
What I learned on Monday, I put into action on Tuesday. Justin communicates so clearly that every recommendation was immediately usable, no translation needed. And whenever I had questions, he was accessible and responsive. That kind of support made all the difference.
Rick Coad
Senior Vice President, Public Finance Banker
I left with a system I now use on every project I run. That kind of clarity is hard to find anywhere else.
Eric Ross
Chief Strategy Officer, Two Twelve Benefits
The frameworks and templates are practical and easy to use right away, and the focus on core concepts makes it stick beyond any one tool. Already using this daily and feel confident building on it.
Kei Kim
Director of Activation, Lattice
Justin Bateh's course is an outstanding investment for any manager looking to modernize their approach. What sets this course apart is its relentless focus on practical, actionable content.
Mark Theby
Manager, John Hopkins University