20+ years in ethical healthcare UX

Healthcare product teams hire for demonstrated domain judgment, not design craft. A portfolio of well-made screens cannot prove you understand clinical workflow, patient safety stakes, or the regulatory context shaping every product decision. That evidence travels through relationships. And most practitioners are either not building them or giving up before they compound.
The advice you have been running on was built for a general UX market that does not behave this way. Nobody published the healthcare playbook. So you apply, hear nothing, refine the portfolio, and apply again. The silence starts to feel personal. It is not personal. It is structural.
This course teaches the real mechanics: how trust travels in healthcare hiring, how to position yourself around domain judgment rather than design output, how to build relationships that create momentum before a role exists, and how to generate the credibility signals that make the right people want to bring you in.
This is a building course. Each session moves you forward so that by week three you are not drafting a plan. You are already executing one.
Diagnose exactly why your applications go unanswered so you can build a job search strategy that produces real results in healthcare.
Healthcare product teams hire for domain judgment, not design craft. Your portfolio cannot prove what they need to see.
The evidence hiring managers need travels through relationships, not applications, and most practitioners have never been told this.
You will map exactly where your current approach breaks down and what to replace it with before this course ends.
Healthcare hiring managers evaluate whether you understand the clinical context you would operate in, not your tools or process.
Most healthcare UX positioning describes what you do rather than proving you can reason about clinical workflow and patient safety.
You leave with a revised positioning statement that speaks directly to what healthcare decision-makers are actually evaluating.
Healthcare UX roles live across health systems, payers, pharma, medtech, and digital health with different hiring patterns in each.
You will identify which organizations to target, which sectors match your goals, and who inside them actually influences hiring.
You leave with a prioritized list you can start working through the week after this course ends.
Cold outreach fails in healthcare product circles because it asks for trust before creating any reason for trust to exist.
You will learn how to initiate contact with healthcare product people in a way that leads with genuine value and builds credibility.
The goal is not better cold emails. It is relationships that compound into the introduction that actually moves a hiring decision.
Your map will include specific organizations, sectors, and the people most relevant to your goals prioritized by timing.
You will know which relationships to build first, which to develop over time, and how to read signals that tell you when to move.
The first 30 days establish your presence and initiate the right relationships. The next 30 deepen the ones responding.
You leave with a sequenced document that tells you exactly what to do on day one and how to adapt as relationships develop.
Eric reviews every submitted plan and sends written feedback directly to you after the final session.

20+ years in ethical healthcare design - Principal at HXRlabs.com
UX Designers targeting healthcare roles You are applying and hearing nothing back because healthcare hiring runs on trust, not applications.
Healthcare Professionals moving into UX You have clinical experience most designers lack and this course teaches you to lead with it.
Healthcare UX Practitioners stuck at their level You are inside the field but not moving up and want the standing that opens senior roles.

Live sessions
Learn directly from Eric Shumake in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
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3 live sessions • 12 lessons • 3 projects
May
27
Week 1 live session
Jun
3
Week 2 live session
Live sessions
2 hrs / week
Wed, May 27
7:00 PM—9:00 PM (UTC)
Wed, Jun 3
7:00 PM—9:00 PM (UTC)
Wed, Jun 10
7:00 PM—9:00 PM (UTC)
Projects
2 hrs / week
Async content
1 hr / week
$247
USD