Eric Shumake

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What is it?The Healthcare User Model Matrix (HUMM) is a powerful tool that clarifies and aligns the core users and relationships in a healthcare system. Why is it important?&nbsp;This framework shows the different roles people play in healthcare, what they need, and how best to serve them.&nbsp; What does it accomplish?Mapping the behavioral DNA of your users keeps things aligned when developing and improving healthcare products and services.

The Healthcare User Model Matrix (HUMM)

What is it?The Healthcare User Model Matrix (HUMM) is a powerful tool that clarifies and aligns the core users and relationships in a healthcare system.Why is it important?&nbsp;This framework shows the different roles people play in healthcare, what they need, and how best to serve them.&nbsp;What does it accomplish?Mapping the behavioral DNA of your users keeps things aligned when developing and improving healthcare products and services.

Healthcare User Models


Advance your career in Healthcare UX by building your own AI healthcare app! 


Advance your career in Healthcare UX

20+ years in ethical healthcare UX - Principal Researcher at HXRlabs.com

Transition into UX for Healthcare

User Experience Researcher

UX Researcher 

Sr. Learning & Development 

UX Designer

Content XD + Inclusion Specialist

aspiring UX designer

Product Designer

UX/UI Designer/Researcher

User Experience Design Student

Founder, Voice AI Consultant

Myriad Genetics

Johnson & Johnson

Novartis

Omnicom

AliveCor

Students will gain foundational skills and knowledge to specialize in healthcare UX. This course focuses on the specific challenges and requirements of designing for healthcare, including regulations, accessibility, and patient-centered design. Through hands-on learning, students will gain practical experience in research, design, and problem-solving, preparing them to contribute effectively in this field.A key part of the course is building a functional AI-powered healthcare app, using a no-code tool. This project will help students apply their learning in a real-world context and create a strong portfolio piece. By the end of the course, students will have a clear understanding of healthcare UX, a portfolio showcasing their work, and a structured approach to navigating career opportunities in the field.Need support? Scholarships are available for students who demonstrate financial need. Applications are reviewed on a rolling basis: <a target="_blank" rel="noopener noreferrer nofollow" href="https://forms.gle/NnhNhVMUDUJvXg6X6">Scholarship Application</a>Want to make sure it's the right fit? Chat with Eric at <a target="_blank" rel="noopener noreferrer nofollow" href="https://hxrlabs.com/">HXRlabs.com </a>before you commit. 100% satisfaction guaranteed or a full refund.

Gain healthcare UX skills - build an AI app -  and job search more confidently!


Your unique healthcare UX value proposition and a career content strategy

Fundamental toolkit for conducting ethical and compliant UX research

Work with a cohort of talented peers and establish lifelong career connections.

Build your own working AI healthcare app to stand out and get hired.

UX Designers &amp; Researchers&nbsp;looking to pivot and specialize in healthcare.

Students &amp; Entry-Level Designers seeking structured support into healthcare UX.

Professionals &amp; Stakeholders from Product Management, Healthcare Providers, Entrepreneurs and more.

Healthcare AI Product Expert

Pfizer

20+ years in ethical healthcare design - Principal at HXRlabs.com

How we’ll move your product from prototype to patient.

Ongoing expert guidance to help your team navigate UX, HIPAA, and FDA hurdles while scaling your AI solution.

Fractional Healthcare AI Product Advisor

Turn your healthcare AI prototype into a market-ready product.

Building an AI prototype is faster than ever. But launching an AI product in the healthcare sector? That is a completely different story.Right now, brilliant product managers, founders, and designers are building incredible healthcare AI tools - only to hit a massive wall when it is time to go to market. Suddenly, you are drowning in questions about HIPAA compliance, FDA Software as a Medical Device (SaMD) regulations, structuring clinical pilots, and figuring out how to sell to a hospital administrator when your actual end-user is a nurse or patient.It is exhausting. Unfortunately, this regulatory friction kills amazing, life-changing products before they ever reach the people who need them. I have seen it happen too many times.This workshop is designed to change that. You do not need a law degree to bring a healthcare product to market; you just need a clear, actionable playbook.In just three hours, we will cut through the noise. We will decode the regulatory landscape, map out your specific risk footprint, and structure a safe pilot program. You will walk away with a concrete, 90-day go-to-market roadmap to confidently launch your product.

Clinicians and founders who have an AI concept or prototype and need a strategic playbook to navigate the business, GTM, and launch process.

Product Managers transitioning to or currently working in healthcare AI who need a clear GTM strategy without getting blocked by compliance.

Senior designers who want to master the regulatory and business constraints needed to launch viable healthcare AI tools.

20+ years in healthcare product development: Pfizer, Johnson & Johnson, Novartis

Patients and providers are already telling us what’s broken. Learn to listen in the right places and find the signal.

Identify Healthcare UX Problems with Social Listening

See how fast you can turn user complaints into a working prototype. Spoiler: faster than you think, and actually fun.

Prototype Healthcare Apps Quickly

Walk away with prototype you can show peers, mentors, and hiring managers - a conversation starter for your next move!

Use Your Prototype to Advance in Healthcare UX

Learn Healthcare UX - Lightning Lesson

Walk away with prototype you can show  peers, mentors, and hiring managers - a conversation starter for your next move!

Learn directly from Eric Shumake

Eric Shumake

About Eric

Courses

Transition into UX for Healthcare

Workshops

Build Your Healthcare AI Launch Playbook in 3 Hours

Lightning Lessons

Transition into UX for Healthcare

Learn Healthcare UX - Lightning Lesson

Learn Healthcare UX

Transition Into UX for Healthcare

Services

Fractional Healthcare AI Product Advisor

Resources

The Healthcare User Model Matrix (HUMM)

Healthcare User Models