ISO 9001 Your Company: Build & Implement a Quality Management System
Harris Analytics Institute
PECB ISO 9001 Lead Implementer & Trainer
Design an ISO 9001 Quality Management System for Your Organization
ISO 9001 tells you what a quality management system needs to accomplish, but turning those requirements into a practical system for your own organization can be much harder.
In this hands-on workshop, you’ll first learn how I turned ISO 9001 requirements into real QMS components for my start-up company to work towards ISO 9001 certification. Then, you’ll work with your own company, processes, products, services, people, risks, and quality goals to begin building a practical ISO 9001:2026 quality management system. We’ll use a workflow and templates throughout the workshop, to help you make decisions around what makes sense for your organization and leave with concrete work completed toward implementing your own system.
This workshop is designed for small to medium-sized businesses and non-profits considering ISO 9001 implementation, strengthening an existing QMS, or preparing for future certification audits.
What you’ll learn
Turn ISO 9001 requirements into a practical QMS framework built from your organization’s processes, risks, opportunities, people, and goals.
Set your scope, identify interested parties, and map the processes your QMS needs to support
Create a quality policy and clarify roles, responsibilities, and decision-making
Identify risks and opportunities and connect them to practical actions and priorities.
Build quality objectives and KPIs that show whether your QMS is actually working.
Identify the resources, competence, documentation, and controls required to run your QMS.
Identify gaps, prioritize next steps, assign ownership, and leave with a plan for moving forward.
Workshop agenda
Define Your QMS
Analyze your company context and interested parties, define your QMS scope, and map the processes your quality system needs to support.
Establish Quality Leadership
Define your quality culture, draft your quality policy, clarify QMS roles and responsibilities, and connect leadership commitments to how your organization actually operates.
Plan for Risks, Opportunities, & Quality Goals
Identify risks and opportunities, establish measurable quality objectives, and select KPIs that show whether your QMS is working.
Determine Resources, Competence & Documentation
Identify the people, infrastructure, knowledge, competence, communication, and documented information needed to operate your QMS.
Build Operational Quality Controls
Apply ISO 9001 to customer requirements, suppliers, production or service delivery, change control, release, and nonconforming outputs.
Evaluate & Improve Your QMS
Plan monitoring, customer feedback, internal audits, management review, corrective action, and continual improvement.
Build Your Implementation Roadmap
Review what you created, identify remaining gaps, prioritize next steps, assign ownership, and create an actionable plan for implementation.
Learn directly from Harris
Harris Analytics Institute
CEO, PhD, and ISO 9001 Lead Implementer & Trainer focused on practical QMSs
Who this workshop is for
Founders, owners, and operations leaders building structure into a growing company and ready to turn informal processes into a practical QMS
Quality professionals and ISO leads responsible for building, implementing, improving, or preparing an organization’s QMS for certification
Managers and technical leaders who own processes, teams, products, or services and need a practical way to improve consistency and quality
What's included
Live sessions
Learn directly from Harris Analytics Institute in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
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Frequently asked questions
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Reimbursement
Get your company to pay
Everything L&D needs: email template, receipts, and certificate of completion.
Get reimbursedTeam discount
Learn with your teammates
Save 20%+ when 2 or more teammates enroll in the same cohort.
Save 20%+ with a teamPrivate cohort
Run a cohort for your org
A dedicated cohort with a custom schedule and curriculum, tailored to your team.
Book a private cohort$225
USD
10am–4:30pm EDT