Inclusive User Research Intensive
Frank Spillers
25+ yrs leading Accessibility projects
Run real UX research with neurodiverse users and build a portfolio case study
Many designers say they want to “do research.”
Few have actually run a full research study. At the same time inclusive research is a scarce skill. Hiring managers, clients and peers notice this gap.
Teams need people who can plan research, interview users, analyse behavior, and translate findings into design decisions.
This course closes that gap.
You will practice the full research lifecycle:
• Design an Inclusive Research study
• Learn how to Recruit diverse participants
• Run Ethnographic interviews
• Conduct Usability Testing
• Analyse qualitative data
• Present insights & Influence Stakeholders.
👉The focus on neurodiverse users makes the experience even more valuable
Designing with neurodiverse participants exposes neurotypical bias in UX. Cognitive barriers become visible, replacing assumptions with rich insights.
Researchers who learn this skill become stronger at designing for everyone.
By the end of the course you will have:
• Real research experience
• Practical Inclusive Research tools
• A portfolio-ready case study
• Confidence conducting user research & working with disabled and vulnerable users
This course helps you move from talking about inclusive user research to actually doing it.
What you’ll learn
Many UX pros want inclusive research but lack hands-on experience. You'll get hands-on experience of the entire research lifecycle here.
Learn inclusive recruiting strategies and ethical consent practices.
Tips for working with users with disabilities, neurodiverse users and inclusive research participants.
Communicate research insights that influence content, product and engineering decisions.
Use an Inclusive Research planning canvas.
Select the right research methods & approach.
Moderate and gather data with bias-informed moderation.
Conduct ethnographic interviews- with neurodiverse users & run accessibility testing.
Work with a range of users (ADHD, Autism spectrum, Dyslexia, Dyscalculia) and develop disability-specific protocols.
Identify accessibility design recommendations to including for cognitive disabilities specifically, based on the insights you'll gather.
Learn directly from Frank
Frank Spillers
UX & Inclusive Design leader with 25+ yrs of experience
Who this course is for
UX designers who want stronger research skills
You want to learn both ethnographic methods and how to work with users with disabilities.
Product, service and inclusive designers responsible for accessibility
You need to better understand accessibility needs & lived experience.
UX researchers deepening Inclusive Research expertise
You want hands-on experience conducting real research with vulnerable audiences.
Prerequisites
Familiarity with user-centered design principles
An understanding of why user research is key to UX and/or Service Design.
Interest in accessibility and inclusion
Curiousity to learn how to work with users with disabilities and accessibility issues
Willingness to participate in hands-on exercises- interviewing users
No prior user research experience required. You'll learn advanced methods for facilitating user research.
What's included
Live sessions
Learn directly from Frank Spillers in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Portfolio-ready artifacts
• 8 hours of live instruction • Hands-on research exercises • Live interview observation • Research templates toolkit • Interview guide template • Recruitment screener template • Affinity mapping board template • Research report template • 1 personal coaching session with Frank Spillers • Portfolio feedback
Maven Guarantee
Your purchase is backed by the Maven Guarantee.
Course syllabus
Week 1
Week 2
Schedule
Live sessions
2 hrs / week
Projects
2 hrs / week
Async content
1 hr / week
What you’ll get out of this course
->You will learn how to design and run professional research studies.
->You will know how to select methods, recruit participants, and moderate interviews.
->Participants conduct real interviews and accessibility testing involving users with disabilities.
->You will practice with real participants and real data.
3. Practical User Research skills
->You will learn how to set up an inclusive research study and how to moderate sessions with users.
->You will learn to transform research data into insights. Affinity mapping and coding exercises make this practical.
This course gives you:
💥 12 hours of live instruction
Hands-on workshop format doing on real UX research practice, facilitation skills, ethnographic research, usability testing, and insight generation.
💥 4 hours of recorded material
Pre-recorded lessons, frameworks, templates, and walkthroughs to deepen learning between sessions.
💥 5 hours of live User Labs
Observe and engage directly with users with disabilities and neurodiverse participants in moderated research sessions.
💥 1-hour private coaching session with Frank Spillers
Get personalized guidance on your portfolio, research skills, facilitation approach, or career growth.
Frequently asked questions
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Reimbursement
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Everything L&D needs: email template, receipts, and certificate of completion.
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Run a cohort for your org
A dedicated cohort with a custom schedule and curriculum, tailored to your team.
Book a private cohort$1,850
USD
5 days left to enroll