Designing Trustworthy AI Experiences

Jason Cranford Teague

Vibe, Trust, & The Assumption Machine

Vibe, Trust, & The Assumption Machine

AI features rarely fail because they don't work. They fail because people don't trust them.

An AI model isn't an oracle, and it isn't a decision-maker. AI is a sophisticated assumption-making machine — it fills the gaps in what you tell it with confident guesses. That single fact changes everything about designing with it. You're no longer designing a screen for a user. You're designing a relationship between a human and a collaborator that improvises.

If you've been building products for a while, you already have a process that works. AI changes the material that process was built for. Your instincts still hold. Your tools need to catch up.

This course is where you build them.

Six weeks. One real project. A trust lens on every phase.

Each week pairs a Monday lecture with a Thursday discussion where you present your work and get feedback from me and your peers.

The principles taught are technology-agnostic. They hold across conversational, generative, predictive, and embedded AI — and they'll still hold when the tool landscape shifts next quarter.

What you’ll learn

Feeling-First Design for the AI Age

  • The most transferable skill in the course is the setup: introduce yourself to the machine, define the human actor, write the brief.

  • Get the front of a project right and everything downstream gets easier.

  • You'll leave with a portfolio-ready prototype built this way.

  • Turn a feeling brief and an actor's mental model into a reusable prompt — so AI-assisted work feels inevitable to real people .

  • AI-assisted work feels inevitable to real users instead of generically "resolved."

  • Evaluate any AI experience across five dimensions—Safety, Efficacy, Accountability, Transparency, and Agency—with a human-first framework.

  • Start projects with a human-first framework nobody else has.

  • Set purpose, boundaries, and guardrails so the AI stays a collaborator, not a pilot — no matter which technology is under the hood.

  • Build accountability into a product before it ships instead of discovering the gap after someone's been harmed.

  • Use AI's speed to find simplicity instead of accumulating polished mediocrity.

Learn directly from Jason

Jason Cranford Teague

Jason Cranford Teague

Jason Cranford Teague is a creative strategist, designer, educator, and author

See all products from CranfordTeague

Who this course is for

  • Designers, product managers, and engineers who need real AI fluency this year — and don't want their work going generic.

  • Product and design leaders whose teams are shipping AI features users don't trust.

  • Consultants and career-changers who want a defensible specialty as routine production work gets automated.

What's included

Jason Cranford Teague

Live sessions

Learn directly from Jason Cranford Teague in a real-time, interactive format.

Lifetime access

Go back to course content and recordings whenever you need to.

Community of peers

Stay accountable and share insights with like-minded professionals.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

A portfolio-ready prototype

One real AI feature, taken from blank page to a finished thing you built, audited, and can defend in a room.

A Well-Tempered Vibe Design Prompt

Your reusable instrument for directing an AI collaborator, carrying your actor, your feeling, and your boundaries into every request.

A Trust Audit scorecard

A five-dimension evaluation you can run on any AI feature, yours or your team's, long after the course ends.

A repeatable process

The 5Ds process with a trust lens, so your next AI project starts from a framework instead of a blank page.

Maven Guarantee

Your purchase is backed by the Maven Guarantee.

Course syllabus

12 live sessions • 16 lessons • 22 projects

Week 1

Aug 24—Aug 30

    Discover Phase: AI as Research Amplifier and Bias Detector

    7 items • Free preview

    Aug

    24

    Researching with the Assumption-Making Machine

    Mon 8/242:00 PM—3:00 PM (UTC)

    Aug

    28

    Discussion & Presentation

    Fri 8/282:00 PM—3:00 PM (UTC)

Week 2

Aug 31—Sep 6

    Define Phase: The Alien Collaborator

    7 items

    Aug

    31

    Design Thinking with AI

    Mon 8/312:00 PM—3:00 PM (UTC)

    Sep

    3

    Discussion & Presentation

    Thu 9/32:00 PM—3:00 PM (UTC)

Schedule

Live sessions

2 hrs / week

Class Discussions

    • Mon, Aug 24

      2:00 PM—3:00 PM (UTC)

    • Fri, Aug 28

      2:00 PM—3:00 PM (UTC)

    • Mon, Aug 31

      2:00 PM—3:00 PM (UTC)

Projects

1-3 hrs / week

Async content

2 hrs / week

Rad, Watch, & Comment

Frequently asked questions

Maven for Teams

Reimbursement

Get your company to pay

Everything L&D needs: email template, receipts, and certificate of completion.

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Team discount

Learn with your teammates

Save 20%+ when 2 or more teammates enroll in the same cohort.

Save 20%+ with a team

Private cohort

Run a cohort for your org

A dedicated cohort with a custom schedule and curriculum, tailored to your team.

Book a private cohort

$1,200

USD

Aug 24Oct 1
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