Design Operators 4

Senior Manager, Design Operations

Claudia Modlin

Designers who craft user experiences, interfaces, and visual design.

Developing leadership skills — inspiring teams, building culture, navigating organizational complexity, and driving results through others.

Transform the impact of Design Ops initiatives and establish yourself as a strategic partner in your organisation.

Global Design Ops Leader for 18+ years

ClearScore

Lloyds Bank

Halifax

Laurent Christoph

Design Ops Leader - 19 yrs experience -  Coach - Speaker

Scale the impact of Design Operations in 3D: Diligence, Decision & Discipline

<h3>Why I enrolled</h3>
<p class="p2-tall">By taking this course, I hope to deepen my expertise in Design Operations, gain a more holistic understanding of how the function operates within successful organizations, and build confidence in my role as a strategic leader. I also want to strengthen my ability to influence teammates and stakeholders, foster stronger partnerships across teams, and apply what I learn to help scale and mature Design Operations practices within my organization, creating better experiences for both employees and customers.</p>
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<h3>What I’ll apply</h3>
<p class="p2-tall">I'm looking forward to start putting the metrics work into practice for our DPM program. We're still in discovery, so right now it's all about setting a baseline and figuring out which lead and lag metrics we want to measure by March 2027. That's the goal, but one of my biggest takeaways from the course is that we don't have to have it all figured out on day one. I want to stay open, keep an eye out for signals along the way, and feel okay pivoting if something isn't working instead of just sticking to the plan because it's the plan.</p>
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Certificate

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