Sessions: 29-31 May 2026. Office Hours and support in June.

AI & Research - Cohort 02

Web & UX Librarian

Caitlin Keenan

Product managers who drive strategy, development, and launch of products.

Startup founders building new businesses, from MVP to scale.

User researchers conducting interviews, usability studies, and customer research to inform product decisions.

Applying AI tools and techniques to professional workflows — assign alongside more specific AI topics.

Conducting user interviews, surveys, and usability studies to understand customer needs and validate decisions.

Finding and validating product-market fit — identifying underserved markets, testing hypotheses, and iterating to fit.

Fresh ways of working, fresh conversations to have with teams, and using AI in accurate, helpful ways.

The Mary Poppins of CX, strategy, PMF☂️

The Stepstone Group

Macy's

Arizona State University

Debbie Levitt, MBA, CPIC, ACC

Product, Service, & Experience Strategist, Researcher, Service Designer

AI and Excellent Research for Conversion, Retention, Growth, and PMF

Debbie Levitt

Decades in product and service strategy, CX & UX. Change agent. Problem finder and solver.

<h3>Why I enrolled</h3>
<ul class="list-disc ml-8"><li><p class="p2-tall">Learn better ways to incorporate AI into UX research analysis as a helpful partner</p></li><li><p class="p2-tall">I'm particularly keen to use AI as a sounding board to make sense of large amounts of qualitative data and help me sort out/talk through my own synthesis and analysis</p></li><li><p class="p2-tall">I work in higher ed (I'm a UX librarian) and this is NOT a requirement of my employer in any way, but I think it's useful to keep abreast of where the industry is trending</p><p class="p2-tall"></p></li></ul>
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<h3>What I’ll apply</h3>
<p class="p2-tall">I'm currently actively using what I learned in this course to apply and adapt the Claude skill to a research analysis project. I feel well equipped to do this work thanks to this course.</p>
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Certificate

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