Nikki Anderson

Nikki Anderson

1.8K Subscribers

Helping user researchers feel more confident using AI

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Nikki Anderson will transform the way you use Claude in UXR

Nikki Anderson has spent over 12 years in UX research and the last several years turning that experience into a mission: helping researchers move from tactical execution into genuine strategic partnership. She's the founder of The User Research Strategist, with over 500 published articles and a weekly Substack on AI and research impact read by 15,000+ subscribers.

She's trained 2,000+ researchers at organisations including Bosch, Amazon, HelloFresh, GOV.UK, and Google, and spoken at 30+ conferences globally. Her sessions are known for being transparent, practical, and designed so people leave with something they use the next morning.

Originally from Boston, now based in Jersey, Channel Islands, where she can be found chasing waves, writing horror fiction, and nerding out over Pokémon

Alumni reviews

Ross

Live cohort
User researcher · El Nino Media Ltd

Introduction to Claude Agents for User Researchers

The explanation of how to set up the plug-ins was the information I was looking for, but did not have the vocabulary to express. The approach of udsing Claude as a co-creator was a perspective I really appreciated.

Erin

Live cohort
Senior Customer Operations Lead · Hallow

Introduction to Claude Agents for User Researchers

Thanks for great and practical example of how to go deeper with Claude to scale our research efforts!

Michael

Live cohort
UX Design Lead · Formerly BlackRock, Wells Fargo, UBS, Credit Suisse

Introduction to Claude Agents for User Researchers

My overall impression of the course, curriculum, and instructor is very positive. From a teaching and knowledge-transfer perspective, the material was comprehensive, detailed, and highly practical. Nikki does an excellent job of breaking down what can often feel like a confusing and buzzword-heavy AI landscape into a structured, understandable framework. Rather than focusing on shortcuts or hype, she provides a process-driven approach that helps UX researchers, UX designers, product managers, and others involved in product development understand how to build useful, repeatable AI systems. The strongest part of the course, in my opinion, is the emphasis on process. The curriculum clearly explains how the various pieces fit together: skills, agents, plugins, evaluators, connectors, workflows, and governance. More importantly, it explains why each component exists and what purpose it serves within the larger system. That procedural clarity is something that is often missing in AI education today. One of the biggest takeaways for me was that the course doesn't simply teach tools. It teaches a methodology for turning expertise into systems. The distinction between skills, plugins, evaluation layers, and first-draft thinking was especially valuable. The framework helps bring a level of professionalism and rigor that is badly needed during a period when many AI discussions feel vague, fragmented, or overly focused on hype. The pace is fast, but understandably so given the amount of material covered. This is not a course that can be fully absorbed in a single viewing. I expect to revisit the recording multiple times, take additional notes, and work through the examples myself before the concepts become second nature. The content rewards repetition and hands-on application. If I were to suggest areas for improvement, they would be relatively minor. Slowing down slightly at key points might make some of the more complex concepts easier for participants to absorb. Additional visual system diagrams showing how agents, skills, evaluators, and workflows interact at a high level could also strengthen comprehension. More end-to-end real-world examples demonstrating the complete lifecycle of a plugin, from idea to implementation to evaluation, would be beneficial as well. Overall, however, this was an extremely valuable session. It delivered both tactical guidance and strategic thinking, and it provided a practical framework I can immediately apply to my own work. I would absolutely attend future sessions and would recommend the course to anyone looking to develop a more structured and disciplined approach to AI-powered research and product workflows. Overall rating: Highly recommended.

Mariah

Live cohort
Nikki brings a nuanced and intentional perspective to utilizing LLMs to execute the many stages of research. In this workshop, I learned how to incorporate my human judgement to guide the creation of skills and plugins to save me time on my first drafts of research, allowing me to accelerate my workflow without sacrificing quality of output. Nikki uses helpful frameworks and tactics to get usable content from Claude the first time (albeit after significant upfront investment). She was an engaging teacher and I would take another course led by her in the future.

Marina

Live cohort
The course was very informative and a great way to start creating plug-ins specifically for UXR.