The Current

Cohort 1

Fall 2025

Learn how to create a custom knowledge management strategy that elevates UX research at your organization.

Emily DiLeo

Knowledge management for UXR

Senior UX Researcher

Research Ops Lead

Senior Human Factors Researcher

Whether you are starting from scratch or picking up where someone else left off, you will learn how to assess your KM problem space, apply the principles of KM that guarantee success, avoid data loss, demonstrate the value of UX research, and effectively deliver insights to stakeholders.

This course meets you where you are on your knowledge management journey.

Course syllabus

UX Researchers who want to improve knowledge management for their team

Research Operations Professionals who want to create a knowledge management strategy for the teams they support

UX Designers, Product Managers, and anyone else who works with customer research

Who is this course for

What you’ll get out of this course

Properly assess the problem space

Apply the principles of knowledge management to your research org, using simple strategies to achieve visible results

Craft a knowledge management strategy and timeline with achievable goals

Improve repository adoption by understanding the producers and consumers of research

Demonstrate the value of your knowledge management strategy to stakeholders

How effective knowledge management drives research maturity

Former librarian and ethnographer working in UX

No matter which repository tool you choose, keep these principles top of mind

Principles of knowledge management that guarantee success

Avoid repository failure with strategy before tooling

Why you need a knowledge management strategy

Techniques to build alignment with stakeholders and the business

Learn directly from The Current

The Current

Courses

Knowledge management for UXR

Lightning Lessons

How effective knowledge management drives research maturity