Class is in session
Knowledge management for UXR
5 Weeks
·Cohort-based Course
Learn how to create a custom knowledge management strategy that elevates UX research at your organization.
Class is in session
Knowledge management for UXR
5 Weeks
·Cohort-based Course
Learn how to create a custom knowledge management strategy that elevates UX research at your organization.
Clients
Course overview
This course meets you where you are on your knowledge management journey.
Whether you are starting from scratch or picking up where someone else left off, you will learn how to assess your KM problem space, apply the principles of KM that guarantee success, avoid data loss, demonstrate the value of UX research, and effectively deliver insights to stakeholders.
Who is this course for
01
UX Researchers who want to improve knowledge management for their team
02
Research Operations Professionals who want to create a knowledge management strategy for the teams they support
03
UX Designers, Product Managers, and anyone else who works with customer research
What you’ll get out of this course
Properly assess the problem space
Apply the principles of knowledge management to your research org, using simple strategies to achieve visible results
Craft a knowledge management strategy and timeline with achievable goals
Improve repository adoption by understanding the producers and consumers of research
Demonstrate the value of your knowledge management strategy to stakeholders
This course includes
6 interactive live sessions
Lifetime access to course materials
21 in-depth lessons
Direct access to instructor
6 projects to apply learnings
Guided feedback & reflection
Private community of peers
Course certificate upon completion
Maven Satisfaction Guarantee
This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.
Knowledge management for UXR
Course syllabus
Week 1
"Where do I start?" - How to assess your KM problem space
Mar
6
Session 1
Week 2
Understanding the producers and consumers of research
Mar
13
Session 2
Week 3
Principles of knowledge management that guarantee success
Mar
20
Session 3
Week 4
Crafting a KM strategy and timeline
Mar
27
Session 4
Week 5
Demonstrating the value of your KM strategy
Apr
3
Session 5
Week 6
Tools and techniques
Post-course
Apr
10
Session 6
What people are saying
Carolyn B.
Peter R.
Meet your instructor
Emily DiLeo
With my expertise in qualitative research and information management, I help organizations grow their research practice with a custom knowledge management strategy. I bring a collaborative spirit, endless curiosity, and a human touch to the practice of knowledge management.
