Susan Mercer will build your confidence in AI output

15 years of UX research taught Susan Mercer one thing: rigor is non-negotiable.

As a practitioner, she saw firsthand how easily AI outputs can look credible without actually being trustworthy. That gap is what she teaches people to close.

She develops and teaches AI for Human-Centered Innovation at Bentley University, and built this Maven course with the same practitioner focus.

It is designed for people who are already using AI and want to use it more precisely, more defensibly, and with real confidence.

If you want to use AI in a way you can actually stand behind, this course was built for you.