How to Uplevel Stakeholder Management for User Researchers

Amanda Gelb

Anna Avrekh

Research Smarter, Not Harder: Become a real partner and get your research heard

Here's the thing, your research doesn’t matter if your stakeholders are skeptical.

Sure they hired you to conduct research, but that doesn't mean they're bought in.

Do you find yourself stuck in a loop of canceled stakeholder meetings and disregarded research? Are you constantly running from one stakeholder request to "run a survey” to another?

We've heard it all. So many people come to us frustrated, asking for help because yet again they...

... did user research that went nowhere

... fulfilled stakeholder’s asks only to be told “that’s not helpful”

... lack a seat at the decision-making table

And that's where we come in!

We believe that choosing the right method to answer stakeholder questions is what makes for impact and success, but it’s really about learning your stakeholders and their concerns that gets you there.



This is not something that gets taught in boot camps or most UXR master programs.

This course aims to empower you with the tools you need to lead your stakeholders along the journey of discovery and obtain buy-in, position yourself like an expert, push back with confidence, and “sell” a new approach.

We'll help you:

* treat your stakeholders like research participants

* cut

Learn directly from Amanda & Anna

Amanda Gelb

Amanda Gelb

Principal Researcher

Anna Avrekh

Anna Avrekh

Senior UX Research Manager

See all products from Anna A and Amanda G

Who this course is for

  • Junior and mid-career user researchers who want to accelerate their career with stellar stakeholder management skills

  • Researchers looking to move from being a ticket-taker to becoming a trusted partner for your design, PM, and Eng stakeholders

  • Researchers who struggle with being stuck in an endless loop of low-impact prototype evaluation research

What's included

Live sessions

Learn directly from Amanda Gelb & Anna Avrekh in a real-time, interactive format.

Lifetime access

Go back to course content and recordings whenever you need to.

Community of peers

Stay accountable and share insights with like-minded professionals.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Maven Guarantee

Your purchase is backed by the Maven Guarantee.

Course syllabus

3 live sessions • 18 lessons • 3 projects

Week 1

Mar 30

    Mar

    30

    Session 1: Laying the groundwork for success + your stakeholders, unpacked

    Sun 3/304:00 PM—7:00 PM (UTC)

    Fantastic questions and where to find them

    6 items

    The journey of a successful research project & critical failure points

    1 item

    Research Intake Process

    3 items

    Stakeholders' deep dive: motivations, behaviors, and how-tos for researchers

    1 item

    Moderation principes for stakeholder interviews

    1 item

    Influence without Authority

    2 items

Week 2

Mar 31—Apr 6

    Apr

    2

    (Optional) Office Hours

    Wed 4/23:00 PM—4:00 PM (UTC)
    Optional

    Apr

    6

    Session 2: Mindsets and methods to win + putting it all together

    Sun 4/64:00 PM—7:00 PM (UTC)

    Combating UXR negative image

    0 items

    Common mistakes with pushback and how to avoid them

    4 items

    AGR framework: acknowledge, get curios, reassure

    2 items

    The art of nuanced yes

    0 items

    Prioritization framework

    0 items

    Four horsemen of stakeholder apocalypse and how to tame them

    0 items

    Pitching projects to your stakeholders

    0 items

Schedule

Live sessions

    • Sun, Mar 30

      4:00 PM—7:00 PM (UTC)

    • Wed, Apr 2

      3:00 PM—4:00 PM (UTC)

    • Sun, Apr 6

      4:00 PM—7:00 PM (UTC)

Projects

Async content

Frequently asked questions

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Private cohort

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A dedicated cohort with a custom schedule and curriculum, tailored to your team.

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